Back

Basney Honda

Mishawaka, IN

4.4
2,808 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions. A Low-Pressure Family Atmosphere One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers. Complimentary Service Benefits and Community Involvement Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Contact Dealership

3820 Grape Rd

Mishawaka, IN

46545

Directions

By Type

Showing 2,808 reviews

July 28, 2021

Attempted to make an appointment for the service and was told to just to bring it in for quick lube dropped off before noon yesterday and was not ready till nearly 4 PM so this long delay could have been a More

by crenfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
July 28, 2021

Fast and friendly service, good coffee in the waiting area , many years since I’ve been there owing to items being stolen from my car during an oil change, glad to see it’s better now More

by glen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
July 27, 2021

Steve was an exceptional person who had me in mind first. I was on the fence about leasing, and he made sure that it was the right option for ME and helped me smoothly go through the process for my first exp More

by bmw230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Steven peacock
July 26, 2021

Shawn at the Niles location got right on the computer to view the full selection they had to offer. Found a great van I needed for business. Dealership had it gone over with a fine tooth comb and did som More

by P.B.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shawn Rembold - Sales (Niles)
July 26, 2021

Courteous ,and , quick service with a smile. Was surprised how shinny my car was at pick up, then realized they not only did the software update but had even washed my car, checked fluids , wipers More

by MAWDOLPHIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
July 26, 2021

Great customer service. Austin explained to me all that needed to be done to my car. When the service was complete, he explained to me the information on the invoice. More

by RMARIN2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2021

Matt is so helpful and kind. The service on my passport was taken care of efficiently. I trust the service staff at Basney. Thank you! More

by kromkowski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
July 23, 2021

Always great and speedy service! They make sure my Honda is always running and operating at its best.. wouldn’t ever drive another brand of car. Love my Honda friends! More

by LUCKYDNB23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
July 23, 2021

Love bringing my car to this dealership, they are trustworthy. Always go the extra mile, to check my tires, and fill my window wash, and give a free car wash. More

by slpatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
July 22, 2021

We have bought multiple cars from Basney over the years. Bryan Smith always finds just the right car for us even when it’s a more moderate priced car …we refer him to anyone who we know is looking More

by dan.craig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Smith
...
124
...