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Basney Honda
Mishawaka, IN
2,808 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,808 reviews
February 26, 2020
Patrick Hammer really needs to be added to your list of sales staff. He is a very polite, easygoing. answers question with complete confidence sales person. Low pressure, but yet knows how to close a sale sales staff. He is a very polite, easygoing. answers question with complete confidence sales person. Low pressure, but yet knows how to close a sale and make the buyer feel good about the sales experience. I will buy again ,and I can only hope I get Patrick again.Or a relaxed Honest Sales person like him. Thank you for a relaxed sales experience with Patrick and Ken. Jim Hoover General Manager WISSCO Irrigationm More
by zfreeday
Verified Customer
February 26, 2020
Love this dealership always friendly and helpful I frequently come in for car wash and always my car looks great. I believe all staff deserves a 5 frequently come in for car wash and always my car looks great. I believe all staff deserves a 5 More
by Honda
February 25, 2020
Matt Mulstay is the best! I’ve been a customer, along with my mom and sister since 1990! When he left, I followed him to Asian Concepts because service went down tremendously. John knew my concerns an with my mom and sister since 1990! When he left, I followed him to Asian Concepts because service went down tremendously. John knew my concerns and tried to help, but it was never the same! Don’t let Matt leave again! He is Basney Honda!! More
by BRUCE_USA
Employees Worked With
Matt Mulstay
February 25, 2020
Quick, efficient, friendly service. Service was fast and the staff (including cashier) was friendly and polite. Facility was clean and modern. Would recommend Basney for service on your Service was fast and the staff (including cashier) was friendly and polite. Facility was clean and modern. Would recommend Basney for service on your vehicle. More
by leojab
Employees Worked With
Brad Pankow
February 21, 2020
Repair of driver's door that would close when car was on inc While I would have preferred the service had been in just one appointment with the necessary part in stock instead of having to be ordered, it was wel While I would have preferred the service had been in just one appointment with the necessary part in stock instead of having to be ordered, it was well done in two. More
by IPL
Employees Worked With
Brad Pankow
February 21, 2020
Efficient and Easy I received a recall notice in the mail and was at Basney getting the part replaced less than 48 hours later. Service was fast and friendly, and the po I received a recall notice in the mail and was at Basney getting the part replaced less than 48 hours later. Service was fast and friendly, and the popcorn in the waiting room was delicious. More
by CHMOODY
Employees Worked With
February 21, 2020
Took it in to service a recall, very friendly and offered shuttle service. Got my car back and the list of recommended service was exactly what I already knew, nothing that I didn’t need. shuttle service. Got my car back and the list of recommended service was exactly what I already knew, nothing that I didn’t need. More
by IUMusicjunkie
Employees Worked With
Cassandra Wilcox
February 20, 2020
Everyone was very courteous and friendly. They have a convenient shuttle I could have used, but chose not to use. The waiting room was quite comfortable while I waited. I have been a Honda owner for app convenient shuttle I could have used, but chose not to use. The waiting room was quite comfortable while I waited. I have been a Honda owner for approaching 40 years with Basney Honda. That speaks a lot. More
by HCBASKET
Employees Worked With
Matt Mulstay
February 20, 2020
You were recommended by several friends. We had a great experience with you. Very pleased with our new vehicle. The people we worked with were great! experience with you. Very pleased with our new vehicle. The people we worked with were great! More
by leel
February 20, 2020
I've never had any reason to complain about the quality of service and professionalism shown in the 14 years of Basney's service. I've never felt taken advantage of. of service and professionalism shown in the 14 years of Basney's service. I've never felt taken advantage of. More
by car.mund3
