Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Basney Honda
Mishawaka, IN
3,272 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,272 reviews
November 30, 2020
Steve was very informative in showing all the features of the vehicle when I came in to test drive the car. He also was very helpful with negotiating a better interest rate on my purchase so that I was able the vehicle when I came in to test drive the car. He also was very helpful with negotiating a better interest rate on my purchase so that I was able to purchase the car. Everyone I interacted with was very friendly and helpful. More
by jjunk0
Verified Customer
November 30, 2020
It was a fantastic experience from start to finish Rodger made it very easy for us to choose Honda CR-V over the other competing vehicles. We did our homework and while other competitors were able to Rodger made it very easy for us to choose Honda CR-V over the other competing vehicles. We did our homework and while other competitors were able to get us in the same price range as Honda it was the level of service and personal touch that brought us back to Honda. More
by bjteague0617
November 28, 2020
Bob was very knowledgeable about the CR-V and provided world class customer service. If you’re currently considering a Honda I highly recommend Bob and the team at Basney! world class customer service. If you’re currently considering a Honda I highly recommend Bob and the team at Basney! More
by AerieStella
November 28, 2020
We find the Basney service team to be friendly and attentive to what we want and need. Thank you for being available when we need service done. attentive to what we want and need. Thank you for being available when we need service done. More
by ELRODHOME
Employees Worked With
November 28, 2020
Friendly, courteous, and conscious of their customer’s time. Bob was knowledgeable and not overly pushy. He took his time and reviewed all of the car’s features. He also made sure we were going to be with time. Bob was knowledgeable and not overly pushy. He took his time and reviewed all of the car’s features. He also made sure we were going to be within our desired budget as well. Great overall experience. More
by opiesmith57
Employees Worked With
November 27, 2020
Great experience buying my second car from Basney. In and out within a couple hours, with all questions answered. All staff were friendly and helpful out within a couple hours, with all questions answered. All staff were friendly and helpful More
by kebrews
November 27, 2020
Great friendly service by everyone involved. The techs did a great job of diagnosing and solving the problem I had. Kudos to all! I wouldn’t hesitate to recommend Barney to anyone. did a great job of diagnosing and solving the problem I had. Kudos to all! I wouldn’t hesitate to recommend Barney to anyone. More
by bmagurany
Employees Worked With
Brad Pankow, Matt Mulstay
November 27, 2020
Steve was extremely knowledgable and helpful with no pressure. The entire dealership made the experience a positive one. The finance part took longer than expected but it wasn't a problem, just a busy pressure. The entire dealership made the experience a positive one. The finance part took longer than expected but it wasn't a problem, just a busy day. Thanks for everything Chip! More
by Ken
November 23, 2020
Roger did a great job of not only selling us a great truck, but also going through and explaining all the features of the Ridgeline! Will be looking for a new car for my wife in the coming year and we w truck, but also going through and explaining all the features of the Ridgeline! Will be looking for a new car for my wife in the coming year and we will definitely check with Roger first. Thank you, Rich Fletcher More
by fletcher6255
November 23, 2020
Love the friendly staff and very knowledgeable. I will tell my friends to come here to look for a car and service there car. I will come back. tell my friends to come here to look for a car and service there car. I will come back. More
by wrightpamela61
