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Basney Honda
Mishawaka, IN
2,814 Reviews
Welcome to Basney Honda, Proudly Serving South Bend, Elkhart and Goshen Drivers
In addition to providing the drivers of Mishawaka, Indiana with a cornucopia of new Honda Accord, CR-V, Civic, Odyssey, Pilot vehicles and used cars, we at Basney Honda are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Honda lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Honda car share, our Honda Accord, CR-V, Civic, Odyssey and Pilot service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Basney Honda are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 3820 N Grape Rd Mishawaka, Indiana we're happy to continue the conversation and answer any questions.
A Low-Pressure Family Atmosphere
One of our biggest competitive advantages is the low-pressure family atmosphere that our team presents. We are not going to pressure you into buying a vehicle from our showroom lineup or dealer lot; we are going to give you the information you request and help you make an informed decision based on these details. This transparency and customer-first approach differentiates us from commission-obsessed experiences that fail to properly meet the deserving needs of prospective car buyers.
Complimentary Service Benefits and Community Involvement
Our team offers complimentary service benefits to make your routine maintenance and comprehensive repair processes more convenient by design. We have service loaners available upon request, free car washes for the entire time you own the vehicle and a very knowledgeable staff that pays close attention to even the more subtle of details. Basney Honda remains immersed in local charitable events with an aim of making a difference, keeping money in the community by sponsoring local organizations and Charity Golf Scrambles regularly.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
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Showing 2,814 reviews
January 07, 2023
Scott Allen was wonderful to work with when purchasing our new vehicle. He took a lot of time explaining things to us. I can tell that he really cares about his customers. our new vehicle. He took a lot of time explaining things to us. I can tell that he really cares about his customers. More
by mallgirl78
Verified CustomerEmployees Worked With
January 07, 2023
Very clean shop, kind workers, and quick. I appreciated the attention to detail and willingness to work us in quickly. I appreciated the attention to detail and willingness to work us in quickly. More
by brickfive
January 06, 2023
Shoddy work using inferior after market parts that did not fit. Three visits to get my Honda repaired is unacceptable. The part giving the dealership mechanics so much trouble, was a simple gasket. not fit. Three visits to get my Honda repaired is unacceptable. The part giving the dealership mechanics so much trouble, was a simple gasket. More
by Jeff.7kennedy
Employees Worked With
Matt Mulstay
January 04, 2023
We are happy with our service at Basney, and the quick timeline we got the work done. timeline we got the work done. More
by Rnheidiwildauer
January 04, 2023
Everything is complete, car runs great, staff is super friendly. Didn’t catch the name of who greeted me & set everything up, he was very nice & easy to deal with. . Matt took it over since I have deal friendly. Didn’t catch the name of who greeted me & set everything up, he was very nice & easy to deal with. . Matt took it over since I have dealt with him for 5 years. More
by rlwjingles
Employees Worked With
Matt Mulstay
January 02, 2023
I was late for my appointment but they were still able to get me car out quickly. They answered all my questions and looked into all my concerns. get me car out quickly. They answered all my questions and looked into all my concerns. More
by mlynch
January 01, 2023
My service advisor Matt always takes good care of me. I’m a hot mess most the time and always need something for my Pilot. He takes it in stride and always provides the best customer service. The serv I’m a hot mess most the time and always need something for my Pilot. He takes it in stride and always provides the best customer service. The service department as a whole have always taken great care of my vehicles and a part of the reason I will continue to purchase cars from Basney Honda. More
by Cjmomof3
Employees Worked With
Matt Mulstay
