Basney Honda

My charge electrical system light came on which indicated that I should not drive my car. I was from out of state and called Barney first thing in the morning and told them I needed a new alternator and was that I should not drive my car. I was from out of state and called Barney first thing in the morning and told them I needed a new alternator and was told they would take a look at it. It took them the whole day before they got back to me to tell me it was my alternator and that they could do the repair in a week. I wish that Brad told me when I dropped the car off that they would not be able to do any repair work till the following week as I wasted a day. Central Automotive, a local automotive repair shop, fit me in there schedule when I told them I was not from the area and stranded until my car was repaired. It would have been nice if Basney Honda had been willing to help out someone that was stranded out of town. More

Everyone was friendly, interested in what we were looking for and eager to help us find what we wanted. for and eager to help us find what we wanted. More

Pros = Friendly, got the job done, nicely arranged for ride to and back, nice building. Cons = I was not informed that the parts were not available and had to be ordered. I learned that later after cal ride to and back, nice building. Cons = I was not informed that the parts were not available and had to be ordered. I learned that later after calling at the end of the end supposing that my car would be ready. I feel I spent too much money: $1800 total for one airbag that wasn't working properly on a car that cost less than $24,000. Is that their fault? Probably not. I'm sure the fix would be expensive anywhere, but that really hurts my wallet. But I have confidence* that the job was well done. Safety first. *Just a [probably unjustified] gut feeling about going to the dealer rather than a small shop run by a couple of guys. More

Everyone is very helpful with whatever questions you ask or any phone calls you make. Every problem that is had is taken care of within a short time. or any phone calls you make. Every problem that is had is taken care of within a short time. More

Staff was considerate, relatively quick, and provided a good evaluation of my car. Would recommend! good evaluation of my car. Would recommend! More

We always have a great experience working with Bob Briney. Bob and the Finance Dept make it easy to lease a new vehicle! Briney. Bob and the Finance Dept make it easy to lease a new vehicle! More

Great job! Communication was a little lacking but they repaired a trim piece on my Ridgeline without asking or charging a fee. Made our day! Communication was a little lacking but they repaired a trim piece on my Ridgeline without asking or charging a fee. Made our day! More

Very friendly and give rides to work. The gentleman went over everything with me. I had no surprises. Wonderful hours they work around the Customers work day. Not all places do that. I wi The gentleman went over everything with me. I had no surprises. Wonderful hours they work around the Customers work day. Not all places do that. I will continue to go to Basney Honda on Grape Rd. Thank you Brian Lynn you work very well with customers More

Took their time and did the job right. Matt is a great service represenative. Thanks for the rides to and from Niles. Matt is a great service represenative. Thanks for the rides to and from Niles. More