Basney Honda - Service Center
Mishawaka, IN
1,741 Reviews of Basney Honda - Service Center
Arrived at 4pm. Was helped by Matt. Very pleasant and courteous. Told at least 2 hour wait for oil change. Matt got off at 5 so Austin finished checking me out at 10 of 6. Would highly suggest that your courteous. Told at least 2 hour wait for oil change. Matt got off at 5 so Austin finished checking me out at 10 of 6. Would highly suggest that your service hours be corrected on your website. I arrived promptly at 9 am on Saturday only to find it closed. Austin has always been friendly and More
The wait time was less than first stated. They were friendly and helpful. They didn't try to upsell any services or parts. Overall nice experience. Will continue to take my vehicle to them. friendly and helpful. They didn't try to upsell any services or parts. Overall nice experience. Will continue to take my vehicle to them. More
I was very pleased with the service. Matt did an excellent job as customer service representative. He was friendly and very informative. Thank you for your good service. I plan on returning again. excellent job as customer service representative. He was friendly and very informative. Thank you for your good service. I plan on returning again. More
Very effective service representative. Work done well. Appreciate the explanations of work that was done, especially the needed repair. Will keep using Basney Honda as my go-to car service center! Appreciate the explanations of work that was done, especially the needed repair. Will keep using Basney Honda as my go-to car service center! More
Still waiting for a letter from Brian about loosing our old License plate. I hope somebody read this one and follow up. I will wait for a call from service department. old License plate. I hope somebody read this one and follow up. I will wait for a call from service department. More
Austin is always pleasant to work with. He explains things very well. I am always happy when using Basney's service department. Great work! A+ things very well. I am always happy when using Basney's service department. Great work! A+ More
Good recall service on the airbags that were defective from the original assembly they had my vehicle done in less time than expected and they will assist you in what ever you need from the original assembly they had my vehicle done in less time than expected and they will assist you in what ever you need More
They get you in & out in a timely manner, they keep you up to date on what is happening with your vehicle, excellent service!! Matt is awesome to work with up to date on what is happening with your vehicle, excellent service!! Matt is awesome to work with More
We had our car serviced on Friday. Turn around time was about one hour. Waiting room was clean and water and coffee were provided. Always a good experience at Basney about one hour. Waiting room was clean and water and coffee were provided. Always a good experience at Basney More