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Basney Honda - Service Center

Mishawaka, IN

4.3
1,747 Reviews

1,747 Reviews of Basney Honda - Service Center

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February 17, 2020

Honest I took my car in for an alignment. They declined to do the alignment because of worn tie rods. They advised me that the tie rods did not need to be More

by RLWEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
February 17, 2020

Matt did an awesome job. Listened careful to the issue, took notes, explained every step in the process and communicated via phone when updates were available. More

by glak1005
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 17, 2020

It was a good experience. In and out in less than an hour with lube, oil filter, and tire rotation. There was one drawback. I was not offered the service discount like I usually Am. More

by IUCUBSBOSSFAN
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
February 14, 2020

Matt was friendly and helpful and the service department worked quickly. I was in and out in less than 45 minutes. Very happy with the service. More

by elena.bartzen
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 14, 2020

Great job fixing my car and in a timely fashion. Very professional in dealing with customers that had problems from another place.This other place couldn't get it fixed. More

by Tommorris1967
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2020

Very pleased with the service we’ve received to date. We have had to remind the service staff of the warranty’s we purchased when we bought the car More

by dollytwin7
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
February 13, 2020

All employees very helpful and friendly. This is my 3rd Honda Accord being serviced by Basney Honda. Austin explained everything that needed to be done and why. I would never take my car an More

by SHIRL_STILP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2020

We have been coming to basney Honda for over 20 years and this recent visit is the first time I didn’t know ANYONE at the dealership...I got the feeling nobody really cared if I was there or not. Kind of sad More

by nag32
Recommend Dealer
No
Employees Worked With
Austin Aufie
2.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2020

Very clean, children’s area is a major plus-life saver. Wish the WiFi password was more seen, it had been hidden under someone’s paper. The woman making the popcorn gave my toddler a bag of popcorn and sin More

by Rachele.whitlow
Recommend Dealer
Yes
Employees Worked With
Popcorn lady
February 11, 2020

I have always trusted Basney Honda. The service department is knowledgeable and finishes the work that needs to be done in a very timely manner. More

by SYBIL.REMPALA
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow, Matt Mulstay
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