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Basney Honda - Service Center

Mishawaka, IN

4.3
1,747 Reviews

1,747 Reviews of Basney Honda - Service Center

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February 04, 2020

Basney’s service rep Austin is the reason I only service my CRV at Basney. He is knowledge and personable. Makes sure I know what service my CRV needs now and what I should plan for in the future. More

by KATHYBAUMGARTNER
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2020

They had my car all day, I had to call for an update late in the day. The steering wheel and alignment is still off. More

by nickhkerr
Recommend Dealer
No
Employees Worked With
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow
February 03, 2020

They were courteous and very helpful. Did just what I asked and only what I asked. Quick service. Helped to restore a little faith in dealerships. Thank you Basney Honda. More

by Mark.cookiemansbest
Recommend Dealer
Yes
Employees Worked With
Brian Lynn, Matt Mulstay
February 03, 2020

I had a very positive experience at Basney Honda due to the exceptional dealings with Don Perkins the service manager. He did his best to help me with an ongoing issue that ultimately was resolved. I Will More

by Hjteeters
Recommend Dealer
Yes
Employees Worked With
Don Perkins III
February 03, 2020

Great job. Prompt, personable, considerate. I don’t really have anything else to say. Austin’s terrific. He remembers me and is always clear and friendly. More

by TGRADY1
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2020

Got right to the issue Spacious, clean service area - easily accessible. Service attendants friendly and wrote up my vehicle issue quickly. Diagnosis was done- an estimate w More

by FREDSINGSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow
February 01, 2020

Lets just say we are very pleased with every one and all service Brad was great thank u all we have had great service for 12 to 14 yrs But Brad I still hate seat belts even more now thanks More

by SESTANDLEY
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
January 31, 2020

They did a great job. Professional and courteous. I was able to get in easily on my day off and they got it done that day. The shuttle service really helped me also . More

by Pat
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
January 30, 2020

Thanks for helping us with the under shield- service was prompt, efficient, courteous and thorough. We appreciated the care and attention Austin provided More

by RBAXTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2020

Everyone is always so friendly and nice! We feel very comfortable coming in whether it be for service or getting a new car. You guys have made things so easy for us. More

by madamczyk574
Recommend Dealer
Yes
Employees Worked With
Leslie Altimus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodger Loveing, Justin Bowerman, Brian Lynn
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