Basney Honda - Service Center

Austin was very polite, professional, and kind. He delivered top notch customer care and service. I was impressed by his continued committment throught my entire visit. delivered top notch customer care and service. I was impressed by his continued committment throught my entire visit. More

Fast, Friendly and Thorough! Everyone is friendly at Basney Honda. Some know me by name and many by face and they ma Everyone is friendly at Basney Honda. Some know me by name and many by face and they make you feel welcome and that you matter. I have gone in several times with little things I couldn't figure out with my navigation system and they have been patient and helpful. All of the work I have received has been great and I have never had to take it back a second time for something except for maintenance work. I haven't had any trouble making appointments and with the shuttle service they provide, I can always get my car done when needed. Austin Aufie, Service Adviser, who usually helps me always greets me with a smile and when I call he immediately remembers me and my car. It makes me feel like one of the family. The questions asked me if I read reviews and I do but I clicked no in this case because I know the Basney Dealership and have no need to look anywhere else. I have loved Hondas since the first time I drove one in the late 1980s and it is my prefered car. My only regret is that I was never able to own a Prelude. i More

Friendly staff & like the reception upon arrival and appreciate being informed on the status of the work being done. The waiting area is comfortable and the potential for using the shuttle if the work t appreciate being informed on the status of the work being done. The waiting area is comfortable and the potential for using the shuttle if the work time is extended. More

Especially because of the confidence I have in my service advisor, I can highly recommend the service department at Basney Honda. My confidence in the Honda product has not wavered, primarily because of the advisor, I can highly recommend the service department at Basney Honda. My confidence in the Honda product has not wavered, primarily because of the lengths to which the mechanics and service department will go to diagnose and solve a problem. More

Barney Service truly excels in customer services! I am impressed and grateful each and every time I am there. No one does it better. Thank you!! impressed and grateful each and every time I am there. No one does it better. Thank you!! More

Brad was great. Service was quick and well done. I’ve always had positive experiences at Basney, and I’ll be returning there for service in the future. always had positive experiences at Basney, and I’ll be returning there for service in the future. More

This was our first visit for service and I was pleasantly surprised. The service was timely and the staff were professional and polite. The waiting area was clean and kid friendly. We will be back. surprised. The service was timely and the staff were professional and polite. The waiting area was clean and kid friendly. We will be back. More

Basney’s service rep Austin is the reason I only service my CRV at Basney. He is knowledge and personable. Makes sure I know what service my CRV needs now and what I should plan for in the future. my CRV at Basney. He is knowledge and personable. Makes sure I know what service my CRV needs now and what I should plan for in the future. More

They had my car all day, I had to call for an update late in the day. The steering wheel and alignment is still off. in the day. The steering wheel and alignment is still off. More

They were courteous and very helpful. Did just what I asked and only what I asked. Quick service. Helped to restore a little faith in dealerships. Thank you Basney Honda. asked and only what I asked. Quick service. Helped to restore a little faith in dealerships. Thank you Basney Honda. More