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Basney Honda - Service Center

Mishawaka, IN

4.3
1,745 Reviews

1,745 Reviews of Basney Honda - Service Center

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December 12, 2019

Overall service experience I was particularly impressed with the service writer who I found to be courteous and efficient and with the no-hassle/honoring warranty work that need More

by mireich67
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
December 12, 2019

Great service Service is professional and of quality. I appreciate that I can trust their service. Thank you for providing this service. Austin and Brad are very More

by npcoop1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2019

Always excellent Service I always take my car to BASNEY for my 2012 Honda CRV oil change. Service DEPT is friendly, timely, and does a thorough job and I love the report they More

by BAKEACAKE53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Perkins III
December 11, 2019

Fix a flat tire Service was fast and courteous, and repairs were made quickly. Also Basney washed my car without me asking for this. An extra nice touch. I was please More

by John Cernak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unknosn
December 11, 2019

Dedicated to Excellence From the moment I drove my car into the shop, they were professional and courteous. They explained they had a few vehicles ahead of me and would come More

by SALAMEDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow, Brian Lynn, Matt Mulstay
December 11, 2019

Not much wait took care of problem immediately Great service-took. Care of defective battery right away checking it out—replaced with a new one only a short wait-friendly service—no problems plus w More

by zman74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
December 10, 2019

Not Timely I had a 7 AM appointment and my car was not taken back until 7:45. I did not leave until 9:00 AM for a simple oil change and to check my rear hatch an More

by jgiczewski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Pankow
December 10, 2019

Excellent service! Matt went above and beyond in providing courteous service. They were able to take care of both anticipated and unexpected service needs on the spot. T More

by STAFFBEARER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
December 09, 2019

Excellent The service team at Basney Honda always meets or exceeds my expectations. They are on time, courteous, and have fair pricing for a dealer. I highly re More

by stoneba7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow, Matt Mulstay
December 09, 2019

Always excellent customer service and work The staff is always friendly and my vehicle is always serviced in a timely manner. I appreciate the staff and love Basney. It’s a place where I will More

by ROZSUMMERLIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
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