Basney Honda - Service Center
Mishawaka, IN
1,745 Reviews of Basney Honda - Service Center
Overall service experience I was particularly impressed with the service writer who I found to be courteous and efficient and with the no-hassle/honoring warranty work that need I was particularly impressed with the service writer who I found to be courteous and efficient and with the no-hassle/honoring warranty work that needed to be done. More
Great service Service is professional and of quality. I appreciate that I can trust their service. Thank you for providing this service. Austin and Brad are very Service is professional and of quality. I appreciate that I can trust their service. Thank you for providing this service. Austin and Brad are very good. More
Always excellent Service I always take my car to BASNEY for my 2012 Honda CRV oil change. Service DEPT is friendly, timely, and does a thorough job and I love the report they I always take my car to BASNEY for my 2012 Honda CRV oil change. Service DEPT is friendly, timely, and does a thorough job and I love the report they give me to tell me of issues with my car that may need immediate attention or future attention. Thank you! More
Fix a flat tire Service was fast and courteous, and repairs were made quickly. Also Basney washed my car without me asking for this. An extra nice touch. I was please Service was fast and courteous, and repairs were made quickly. Also Basney washed my car without me asking for this. An extra nice touch. I was please with the outcome. More
Dedicated to Excellence From the moment I drove my car into the shop, they were professional and courteous. They explained they had a few vehicles ahead of me and would come From the moment I drove my car into the shop, they were professional and courteous. They explained they had a few vehicles ahead of me and would come get me once it was done, I had an oil change and tire rotation done. I always take my Honda fit to them, as I know they will take care of me and my car. More
Not much wait took care of problem immediately Great service-took. Care of defective battery right away checking it out—replaced with a new one only a short wait-friendly service—no problems plus w Great service-took. Care of defective battery right away checking it out—replaced with a new one only a short wait-friendly service—no problems plus washed my car afterwards More
Not Timely I had a 7 AM appointment and my car was not taken back until 7:45. I did not leave until 9:00 AM for a simple oil change and to check my rear hatch an I had a 7 AM appointment and my car was not taken back until 7:45. I did not leave until 9:00 AM for a simple oil change and to check my rear hatch and driver side windows. This is really frustrating when I was waiting for my car expecting it to be quick. More
Excellent service! Matt went above and beyond in providing courteous service. They were able to take care of both anticipated and unexpected service needs on the spot. T Matt went above and beyond in providing courteous service. They were able to take care of both anticipated and unexpected service needs on the spot. They put another technician on the job to shave my wait time by an hour. Waiting area is pleasant and well equipped. Car is running great. More
Excellent The service team at Basney Honda always meets or exceeds my expectations. They are on time, courteous, and have fair pricing for a dealer. I highly re The service team at Basney Honda always meets or exceeds my expectations. They are on time, courteous, and have fair pricing for a dealer. I highly recommend them for Honda service. More
Always excellent customer service and work The staff is always friendly and my vehicle is always serviced in a timely manner. I appreciate the staff and love Basney. It’s a place where I will The staff is always friendly and my vehicle is always serviced in a timely manner. I appreciate the staff and love Basney. It’s a place where I will always refer my friends and family More