Basney Honda - Service Center

Oil change and tire rotation The young man Matt who checked me in and out was knowledgeable and very kind and polite. It was a busy time but my time was less than expected. The The young man Matt who checked me in and out was knowledgeable and very kind and polite. It was a busy time but my time was less than expected. The check air in tire light came on during my trip home which caused some anxiety for me. I stopped at a tire place and they showed me the place to turn the light off. I am hoping that is all that was needed. It did not come back on. More

A Service Center Par Excellence While in Mishawaka, our right front axel broke. 🙁 Basney Honda took us in, replaced our axel and more though we had never been there before! 😊 While in Mishawaka, our right front axel broke. 🙁 Basney Honda took us in, replaced our axel and more though we had never been there before! 😊 More

Excellent service Service was excellent, was complete in a very short time and Matt answered all of my questions. Much better service than I received from their competi Service was excellent, was complete in a very short time and Matt answered all of my questions. Much better service than I received from their competitor in Elkhart. More

Thank you Austin! Austin came through for me once again. He made sure he took care of me in a quick and timely manner. He is always polite and willing to explain ever Austin came through for me once again. He made sure he took care of me in a quick and timely manner. He is always polite and willing to explain everything to me. More

Light re-re placed Fixed light bulb for the 2nd time, why charged, if I am going to get oil changes here make them the same rate if you want me back, I would rather sit Fixed light bulb for the 2nd time, why charged, if I am going to get oil changes here make them the same rate if you want me back, I would rather sit in Honda dealership, which one? More

Excellent Went to the dealership for routine oil change. Later in day experienced mid-firing. Went back and diagnosed the problem for free. New plugs solved pr Went to the dealership for routine oil change. Later in day experienced mid-firing. Went back and diagnosed the problem for free. New plugs solved problems. More

Service Follow-up for 2010 Chevy Equinox LTZ Basney’s service department is always, timely, professional, eager to answer any questions the customers may have concerning your repairs, and most of Basney’s service department is always, timely, professional, eager to answer any questions the customers may have concerning your repairs, and most of all, friendly and courteous! The Shuttle service is very helpful getting customers home or taken to a desired location of their choice while your vehicle is being repaired. I recommend Basney Honda for all your sales or service needs. My vehicle is now serviced and ready for Winter! It’s nice to have a dealership you can trust! More

Inaccurate Multi-Point Inspection I’m quite disappointed with my recent service at Basney Honda for multiple reasons. My husband tried calling FIVE times to make an appointment for I’m quite disappointed with my recent service at Basney Honda for multiple reasons. My husband tried calling FIVE times to make an appointment for routine maintenance to get no answer each time. Finally, he was frustrated enough and just drove the car over to find multiple service men “standing around”. Next, he brought the paperwork home to me and the multi-point inspection had interior/exterior “headlights (high and low beams)/taillights/brake lights/hazard warning lights/turn signals/external lamps” marked as checked and OK at this time. I clearly have a taillight on the back hatch out and this should not have been marked as such way. This should have been addressed and fixed as this is something that is under warranty. We pay additional in our monthly lease payment to have regular maintenance performed through Basney as my dad high recommended you after working with Basney for multiple years through Jefferson Auto before his passing. I will not be recommending Basney to anyone in the future. Pleas let me know how these issues will be addressed. More

Love Basney Honda and Chip is fantastic! From start to finish, Chip at Basney Honda was great to work with and truly took care of our needs. He made it simple and easy for us. He made sure th From start to finish, Chip at Basney Honda was great to work with and truly took care of our needs. He made it simple and easy for us. He made sure the work was done quickly but more important correctly the first time! More

Service Brought my Honda Civic in for an oil change and a new battery. Always friendly and great facility. I thought the prices were very fair and work was d Brought my Honda Civic in for an oil change and a new battery. Always friendly and great facility. I thought the prices were very fair and work was done on time as promised. Will always have my car serviced at Basney. More