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Basney Honda - Service Center

Mishawaka, IN

4.3
1,741 Reviews

1,741 Reviews of Basney Honda - Service Center

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February 09, 2024

Poor communication by Basney- no follow up- disappointed in Service, although recall was completed by but not on day of said apt. More

by jillsd1
Recommend Dealer
No
Employees Worked With
Austin Aufie
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Aufie
February 09, 2024

I was seriously dissapointed by dealer, he gave me bad service Like what? Dealer is not cooperative, and not responsible for his bad service More

by Youffou
Recommend Dealer
Yes
Employees Worked With
I worked with cyndi, and am happy for her, she is a caring woman
February 07, 2024

Oil change. In and out fairly quickly. Curt was extremely professional and helpful. Very nice. More

by LAURIE1122
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Seufert
February 06, 2024

Appreciated the thoroughness of the initial assessment, and a very detailed plan for repairs. Took a few days longer than expected, and an update when it was two days beyond the expected date for service c More

by KT
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Seufert
February 01, 2024

I was not happy with Honda for a 6 week wait time on the part. As far as Basney, I am glad that they provided me with a loaner car. The only negative I have is that the loaner is an Accord. I am 6'1" with a More

by FEISEMANN
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cynthia Krause
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2024

Friendly interactions, no complications with helping me with what I need. All around good experience More

by Jeffreyharper430
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Seufert
January 28, 2024

We have moved from south bend hoping we get the same great service we had there in Georgia. More

by susan.zeeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 23, 2024

Great service and extremely quick turnaround Very courteous service department. Explained everything thoroughly. Would highly recommend More

by corydwright
Recommend Dealer
Yes
Employees Worked With
Curt Seufert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curt Seufert
January 22, 2024

Very friendly Did a good job on explaining everything Very pleased with service Very pleasant More

by derb8888
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Aufie
January 18, 2024

I appreciate the professionalism, and I appreciate the hospitality during this service. The employees are always very personable, too. More

by Bruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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