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Basney Honda - Service Center

Mishawaka, IN

4.3
1,754 Reviews

1,754 Reviews of Basney Honda - Service Center

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August 20, 2019

Enjoyable Everyone was nice, the waiting room was cozy with plenty of refreshments and even had a room for children. My oil change was completed quicker than qu More

by JOURDANRICKETTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
August 20, 2019

Quick oil change Quick oil change and tires rotated but they forgot to turn off air pressure light. Just an inconvenience for me. Not able to rerun until next week. Dr More

by Terri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
August 20, 2019

Air bag recall Got to my appointment a little early they took the car right in and told me they would call me a soon as it was finished asked me if I would like a f More

by FIVEDEADMEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
August 19, 2019

Totally met my expectations. Kept communication open! The entire team in the service area worked with me to "make me satisfied" regarding some work that needed to be done. they did not shut me down, or ev More

by MWish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow, Matt Mulstay
August 19, 2019

Easy Breezy! Barney Honda and the Service center are great! The employees are professional, friendly, and attentive to the customers needs! Exceptional, would reco More

by geniuswins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Matt Mulstay
August 17, 2019

Great service experience I was able to get my Honda CR-V in for service the day after I called. Austin was very helpful and the work was completed that day. Since they had to More

by LynnS
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2019

Great service! Basney Honda took care of a brake clicking problem that arose in my 2018 Honda. Customer service was friendly and problem was taken care. They went be More

by LizCR-V2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
August 16, 2019

Great Service Great service, good people, nice atmosphere. Happy to be a Honda customer. No complaints so far. Clean showroom, friendly salespeople and service d More

by rgf4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Briney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow
August 15, 2019

Excellent Service I needed to get the backup camera in my 2015 Pilot fixed and also asked them check out a rattle in the front end. They did an inspection, found the p More

by tsb46371
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
August 15, 2019

A/C and tire leaks Basney diagnosed the issues promptly. The actual work came in a little less than the estimate; work was completed in a timely manner. Everything app More

by MARYPATTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow, Matt Mulstay
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