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Basney Honda - Service Center

Mishawaka, IN

4.3
1,754 Reviews

1,754 Reviews of Basney Honda - Service Center

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March 21, 2023

The staff was friendly and the service was timely and high quality. Thank you, Basney Honda Team! More

by Cmurph21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

Austin is Great person to work, he explains very well! He also explains about next service More

by shashi0623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

I was greeted and served as soon as I pulled in the center. Good job! More

by Mike Popielski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
March 19, 2023

Prompt, honest, thoughtful service--as always. I am always greeting quickly and no time is wasted in writing up the car for service. More

by JIMSCHRAGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armontae House
March 18, 2023

Always get great service at Basney! The gentleman who greeted me and returned my car was very polite and pleasant! More

by CAROLVANFLEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Atrocious service. Attempted to lie and gaslight me about a problem that I knew existed that they caused. After having to hand-hold them and prove the problem to them a More

by CarGuy1563
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Royce
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III
March 18, 2023

I did not have to wait long. Austin was very thorough, professional and I will always ask for him. More

by KSHAW3003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2023

Oil change was fine, they didn’t fill my washer fluid had to go back to have it filled.. it make you wonder if other fluids were ever checked. More

by JVANDE119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
March 17, 2023

Excellent service! !! Nothing but great things to say about this service department. They always take care of me and explain everything and love the 5 point inspection. More

by HLSPARKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
March 17, 2023

Prompt service upon arrival. Explained every step in the process. Concise explanation of services and final bill. More

by THEMTHARTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
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