Basney Honda - Service Center
Mishawaka, IN
1,754 Reviews of Basney Honda - Service Center
I usually do not go to Dealerships to have my vehicles looked at. Obvious reason, they charge more because they typically or always use OEM parts. Touché! However, I am glad I scheduled a diagnostic test looked at. Obvious reason, they charge more because they typically or always use OEM parts. Touché! However, I am glad I scheduled a diagnostic test with Basney Honda! I had some minor electrical issues (parasitic draw) and they helped me determine what is was very quickly. While charging what I believe to be a reasonable amount of money for their time. Thanks for the car wash too! More
Very friendly staff and always accommodating. I love that they still offer free car washes too. I love that they still offer free car washes too. More
Overcharged for service AND told wrong price of tires beforehand. Placed 2 brand new tires on front as opposed to rear. Tried to tell me my tires with under 20k miles needed replaced. Left check engine l beforehand. Placed 2 brand new tires on front as opposed to rear. Tried to tell me my tires with under 20k miles needed replaced. Left check engine lights on. Reset oil change reader but didn’t change oil. Have tried to contact multiple times for explanation or refund and no one has gotten back to me. More
Can’t schedule oil change. They have Very slow service. Also not clear on where car is in the process when pitching other needed service They have Very slow service. Also not clear on where car is in the process when pitching other needed service More
Overall great service and friendly service advisors! Time to complete service was reasonable and they even squeezed in service for us on our second vehicle in the same day which was super convenient! Time to complete service was reasonable and they even squeezed in service for us on our second vehicle in the same day which was super convenient! Thank your team! More
Always helpful and friendly. House even pulled my car under the covered awning because it was pouring rain! Everything was explained thoroughly and to my satisfaction. House even pulled my car under the covered awning because it was pouring rain! Everything was explained thoroughly and to my satisfaction. More
Broke my brake line when having my car washed there. They did get me right in. Gave me an estimate of.$2607.00. REALLY???? I looked up the parts. There only a few 100.00. so 2300.00 is labor???? How slo They did get me right in. Gave me an estimate of.$2607.00. REALLY???? I looked up the parts. There only a few 100.00. so 2300.00 is labor???? How slow do you work? Then I was called and told you would only charge me 100.00 an hour for labor instead 150.00. Do I look stupid??? Or because I'm senior woman.....Thats why people don't like to service their cars at a dealership. More