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Basney Honda - Service Center

Mishawaka, IN

4.3
1,754 Reviews

1,754 Reviews of Basney Honda - Service Center

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March 06, 2023

Scheduled an 8 am appointment and they got me in and out quickly as usual. More

by tjtyler8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
March 03, 2023

I usually do not go to Dealerships to have my vehicles looked at. Obvious reason, they charge more because they typically or always use OEM parts. Touché! However, I am glad I scheduled a diagnostic test More

by CKELLE0401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tech: David H. Thank you for doing the work! , Greg Nicolini
March 02, 2023

Very friendly staff and always accommodating. I love that they still offer free car washes too. More

by tlccreationsplus
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armontae House
March 02, 2023

I made an appointment. Oil change and inspection were done in a timely and courteous manner More

by rodddecker1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
March 01, 2023

Overcharged for service AND told wrong price of tires beforehand. Placed 2 brand new tires on front as opposed to rear. Tried to tell me my tires with under 20k miles needed replaced. Left check engine l More

by jacob.buczek12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know names
March 01, 2023

Can’t schedule oil change. They have Very slow service. Also not clear on where car is in the process when pitching other needed service More

by nosraljm
Recommend Dealer
No
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Overall great service and friendly service advisors! Time to complete service was reasonable and they even squeezed in service for us on our second vehicle in the same day which was super convenient! More

by john.m.dunham.123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn, Greg Nicolini
February 28, 2023

Basney always completes my service in a timely manner and they are friendly and informative More

by Charlesloutz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
February 28, 2023

Always helpful and friendly. House even pulled my car under the covered awning because it was pouring rain! Everything was explained thoroughly and to my satisfaction. More

by JLAUCK65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armontae House
February 27, 2023

Broke my brake line when having my car washed there. They did get me right in. Gave me an estimate of.$2607.00. REALLY???? I looked up the parts. There only a few 100.00. so 2300.00 is labor???? How slo More

by flyerbody54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Nicolini
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