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Basney Honda - Service Center

Mishawaka, IN

4.3
1,754 Reviews

1,754 Reviews of Basney Honda - Service Center

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February 10, 2023

The people and service were excellent I will always bring my car back for the service. More

by DJEFFSCHNEIDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
February 10, 2023

I recommend Basney Honda for service because of Austin, your service front man who is the finest in the land. You have a winner in Austin, a true gentleman. More

by WAYNEANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2023

My service advisor house was extremely kind and helpful. He informed me of my vehicles issues More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brian Lynn, Matt Mulstay, Savannah Wiseman, Greg Nicolini, Armontae House
February 09, 2023

Greg in service was very helpful and listened to the issues we were having with our Pilot. He got us set up with a loaner while ours was being repaired. Our issues were repaired the first time and we ar More

by B&B_Gingerich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bradley B., Greg Nicolini
February 09, 2023

The customer service is excellent and they truly want to make me a priority every time I go in 🤙 More

by Jamesmason5225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
February 09, 2023

Rocky start good ending great people with too little corporate support is my opinion summary More

by HEALINGSUITE104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Nicolini, Armontae House
February 09, 2023

My first service was great! I’m a new resident here and I was very nervous about this process because of my previsor experience at a Honda deal ship after I bought my car. Both More

by Sierra.seventy
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armontae House
February 09, 2023

Excellent service and communication. I love that we have only owned our Honda 18 months, but the staff recognizes me and greets me in a way that makes me feel valued. More

by krproperties101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armontae House
February 09, 2023

Very efficient service and excellent customer care. It was easy to make an appointment. The staff was very friendly and explained everything well and was very professional. More

by annedder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
February 09, 2023

Had a great experience! Friendly and convenient service. Accurate time estimates. Greg was wonderful to work with and explained everything clearly. More

by Chimoa2581
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
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