Basney Honda - Service Center

Your staff was polite and very responsive as usual. I never mind coming there to get service. I know what they are doing ti do, how much it will cost, approximation of wait time, and consistejt upates I never mind coming there to get service. I know what they are doing ti do, how much it will cost, approximation of wait time, and consistejt upates and nformation during the maintainence process I actually feel that service is their motto. More

The young man that assisted me was knowledgeable and efficient in getting me in and out as quickly as possible. efficient in getting me in and out as quickly as possible. More

The service advisor suggested I take the first appt in the morning so I could be in and out quickly and he was right. the morning so I could be in and out quickly and he was right. More

THANK YOU to Austin for getting me in for servicing in a timely manner. Really appreciate his efforts! timely manner. Really appreciate his efforts! More

Very efficient in car service. Service manager is awesome . Tells you what was was completed on your vehicle and doesn’t try to push you into services. Service manager is awesome . Tells you what was was completed on your vehicle and doesn’t try to push you into services. More

Very expensive labor rate compared to other service centers. I guess that’s normal for a dealership. centers. I guess that’s normal for a dealership. More

This was my first contact with Basney as we purchased our Odyssey in Michigan. The service advisor Austin was professional and friendly. He kept me informed as to the progress of the repair and he commu our Odyssey in Michigan. The service advisor Austin was professional and friendly. He kept me informed as to the progress of the repair and he communicated accurately what those costs would be. The shop area was clean and orderly. . More

Very polite and considerate. Took time to listen to me and then helped me formulate a plan of action. Prompt service! Took time to listen to me and then helped me formulate a plan of action. Prompt service! More

Don’t understand the problem Can’t dictate the problem Won’t fix the problem Waste of time & money & trust in dealer Won’t fix the problem Waste of time & money & trust in dealer More