Basney Honda - Service Center

Communication was very good. Facilities are fabulous for waiting with desks etc for working. Just need donuts. Haha Facilities are fabulous for waiting with desks etc for working. Just need donuts. Haha More

Very clean shop, kind workers, and quick. I appreciated the attention to detail and willingness to work us in quickly. I appreciated the attention to detail and willingness to work us in quickly. More

Shoddy work using inferior after market parts that did not fit. Three visits to get my Honda repaired is unacceptable. The part giving the dealership mechanics so much trouble, was a simple gasket. not fit. Three visits to get my Honda repaired is unacceptable. The part giving the dealership mechanics so much trouble, was a simple gasket. More

They were prompt with their timing…found the issue quickly and delivered the car in time quickly and delivered the car in time More

We are happy with our service at Basney, and the quick timeline we got the work done. timeline we got the work done. More

Everything is complete, car runs great, staff is super friendly. Didn’t catch the name of who greeted me & set everything up, he was very nice & easy to deal with. . Matt took it over since I have deal friendly. Didn’t catch the name of who greeted me & set everything up, he was very nice & easy to deal with. . Matt took it over since I have dealt with him for 5 years. More

Matt went above and beyond to get my new part and have it installed before traveling for the holiday. installed before traveling for the holiday. More

I was late for my appointment but they were still able to get me car out quickly. They answered all my questions and looked into all my concerns. get me car out quickly. They answered all my questions and looked into all my concerns. More

My service advisor Matt always takes good care of me. I’m a hot mess most the time and always need something for my Pilot. He takes it in stride and always provides the best customer service. The serv I’m a hot mess most the time and always need something for my Pilot. He takes it in stride and always provides the best customer service. The service department as a whole have always taken great care of my vehicles and a part of the reason I will continue to purchase cars from Basney Honda. More

Matt Mulstay was professional, fixed my problem and did so in a reasonable length of time. so in a reasonable length of time. More