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Basney Honda - Service Center

Mishawaka, IN

4.3
1,741 Reviews

1,741 Reviews of Basney Honda - Service Center

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November 29, 2022

Brian was great but your $2,000 quote to replace brake pads and rotors and rear calipers on 2011 CRV was outrageously high. I was so put out by the exorbitant quote that I will not do business with you a More

by JIM.WILLIAMS356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
November 25, 2022

Took my car in for a common problem, was serviced in a timely manner. People were very nice to deal with. More

by Jw52mish
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
November 24, 2022

They did not take care of a problem I alerted them too and did not call me back when I brought the car back and let them know. More

by CJR0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Aufie
2.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2022

Very friendly and helpful. The waiting are was clean, neat and comfortable. I will return. More

by CCBAER615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
November 22, 2022

Had an issue with the alternator/battery. They were able to diagnose and repair the car the same day and did not disrupt our travel plans. Their pricing was very reasonable as well ! More

by dan-fontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
November 14, 2022

Staff is friendly and helpful also experienced and knowledgeable. Much appreciated is the laundry list of recommendations for the future and respecting my limited monthly budget. Genuine enthusiasm fo More

by Blue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay, Greg Nicolini
November 14, 2022

Just bought a used vehicle from Basney Honda 2 weeks later the clutch went out you give us a quote for $3200.00 witch you should be paying for selling a vehicle with a bad clutch the vehicle only has 3 More

by shannonrlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chip Basney
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2022

The service staff was very nice and professional and my maintenance was done quickly and efficiently. Thank you. More

by slknfm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brian Lynn, Matt Mulstay, Savannah Wiseman, Greg Nicolini
November 05, 2022

I have been dealing with these good folks for years and highly recommend this dealership. More

by Kathy.Erwin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Matt Mulstay
November 04, 2022

Service is always professional and courteous. Work was explained and the Multi-point evaluation helpful. More

by SRA725
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nicolini
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