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Basney Honda - Service Center

Mishawaka, IN

4.3
1,753 Reviews

1,753 Reviews of Basney Honda - Service Center

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September 09, 2022

My service rep did a great job of getting my vehicle in and out in a timely fashion. Very friendly also! More

by Ellam.mw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

They were very clear about what needed to be done, the time frame, and the cost. Would highly recommend! More

by THEMTHARTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
September 01, 2022

Very nice service as always. Love the text feature as I work 7-5 and can't be on the phone to take a call. Thank you again. More

by KNutting
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
September 01, 2022

Service was great--timely and at a reasonable price. I was bummed about the discontinued shuttle service. The Lyft driver hadn't even contacted me after waiting 20 minutes so I ended up calling a friend More

by TGUINAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
August 28, 2022

Great service department. Everyone is polite and keeps u posted on how long it is taking to fix your car!!! Give star More

by Kberger6997
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Perkins III, Brian Lynn
August 27, 2022

Pleasure and comfortable doing business with informative and good repair persons. Appreciate the car wash also. More

by LINNYLEE119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
August 25, 2022

The best auto dealership in the area by far. The Basney team is the best you can get. More

by dslabaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Basney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Lemanski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Bloss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
August 24, 2022

Matt Mulstay is AMAZING and an all around guy . . Best rep you have in that department.He needs to train a couple other reps there in customer service on how to treat people and cater to paying cust More

by triggtrife74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow, Matt Mulstay
August 24, 2022

Service was excellent! Got a call giving price to fix window within a couple hours. Window was fixed by morning of next day! Very happy! More

by Suejlk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
August 23, 2022

Asked to get transmission diagnosed. Service technician told customer service representative they couldn’t recreate the problem. I called xxxxxxxx and told them to do another test drive. More

by Rockhardsmile
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
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