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Basney Honda - Service Center

Mishawaka, IN

4.3
1,753 Reviews

1,753 Reviews of Basney Honda - Service Center

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July 12, 2022

Great service reps and they were able to get my car in, serviced and out within a reasonable amount of time. Very happy with the work, service and costs. More

by Esutula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn, Matt Mulstay
July 11, 2022

Service is a joke technicians are not smart cant diagnose problem unless computer tells them More

by kkatkins
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Brian Lynn
July 09, 2022

I asked that a trip check be performed. Having had this done in the past, I trusted it would be done well. My son took the car to Virginia and had to take the car into a shop because the ri More

by LOUGIO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
July 07, 2022

Good service, very through. Willing to correctly fix and advise customer on their Honda no matter the vehicle age. More

by KENNETH.J.SWANSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
July 04, 2022

Whoever serviced my car got oil stains on the inside. That’s never happened before. My brakes are brand new and they tried to tell me the front brakes are worn. More

by SMCOURTNEY78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Pankow
July 02, 2022

Basney did a fantastic job with an emergency repair. They communicated well and completed the work quickly. Great team effort. More

by TDORAN407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Savannah was great
June 29, 2022

I have been a customer for approximately 20 years and have always had excellent service and everyone is kind and helpful More

by mbheckaman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
June 24, 2022

the staff are all frendly and attentitive to your needs and well trained to deal with your problem More

by DONDEANNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
June 24, 2022

I received great service and was treated with with respect. Thank Matt in service department! More

by Peyton
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
June 21, 2022

I have found this dealership is very professional and upfront about the anticipated time the service will take. More

by shellitreely
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
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