Back

Basney Honda - Service Center

Mishawaka, IN

4.3
1,753 Reviews

1,753 Reviews of Basney Honda - Service Center

Sort by
March 18, 2022

I have purchased 9 Hondas from Basney. They have always given me a fair deal, and the service I receive is excellent. Austin takes good care of me in the service department. More

by Rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2022

Excellent and timely service! We did not have a scheduled appointment but Basney was able to get us in to service our flat tire. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2022

Car was completed on time. Great communication through entire process. Car was left clean and with detailed documentation of work performed. More

by pcorle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
March 14, 2022

Really would have appreciated learning about our rusted frame when we brought our Pilot in to have the rear shocks and struts replaced. It has made me apprehensive to return. Service has been great in the More

by chad_rajski
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
March 14, 2022

The service writer Austin was very friendly and helpful very nice personality explained what they were going to do and called when finished . More

by rmatthys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2022

Great customer service and care. Staff assigned to your vehicle will always provide briefing on findings report your Vehicle concerns. I have been doing service on my vehicle at More

by CHARLESLUSAGALA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow, Matt Mulstay
March 09, 2022

Friendly people and prompt service in a clean environment. They took care of my problems quickly. More

by foo987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

Always friendly and helpful. Scheduling has been easy. Free car wash is a nice touch. More

by seshowsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
March 03, 2022

Excellent service, very kind and professional staff. I would come back again and would recommend Basney Honda for service. More

by SLAVICSAGACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
March 03, 2022

Very knowledgeable and understanding of our situation laid out our options was very detailed in explaining the process answered all of our questions and when completed very quickly I would use Basney Hon More

by Teddy Bear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn
...
72
...