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Basney Honda - Service Center

Mishawaka, IN

4.3
1,740 Reviews

1,740 Reviews of Basney Honda - Service Center

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November 03, 2021

I don’t always trust what they’re recommending, and have tangible reasons why, but yesterday’s appointment was handled in a professional manner…even in taking more than 24 hours. More

by jkubinski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
November 03, 2021

I can always trust their work. Great service and kind staff members. Always taking good care of my car. More

by TADASHIOMURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
November 02, 2021

Initially i was given the run around by a service manager. Finally, i was able to speak with Austin, and he was clear with me. Unfortunately i’m frustrated with Honda and the dealership by their lack More

by black.mg16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow
November 02, 2021

Excellent communication from service manager on what needed attention!! Also, a special thank you for free shuttle service!! More

by KNOX-ELIZABETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Pankow, Brian Lynn
November 01, 2021

Service was fast and they were very communicative. Only issue was that I couldn't get an appointment easily... I booked in early September and the earliest appointment wasn't until late October. Fortunatel More

by jlaski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2021

Austin checked me in on Monday night and Matt kept me informed on the status of my vehicle. Both gentlemen were personable. More

by DMCAMPBELL60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
October 26, 2021

It was pretty easy fast and affordable Staff were friendly nice and kind pool and pee More

by SStuckey39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 21, 2021

They repaired my car faster than expected and it seems to work well now, thank you. More

by Schommerpries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
October 20, 2021

The service was goo, the staff is helpful and polite. A good experience. Why 15 words? More

by MILIND0
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
October 19, 2021

Very friendly and competent staff. Nice waiting room if you need to wait while your vehicle is being serviced. More

by friedland11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
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