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Basney Honda - Service Center

Mishawaka, IN

4.3
1,753 Reviews

1,753 Reviews of Basney Honda - Service Center

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June 27, 2021

Matthew was very helpful, and the car was fixed right on time. He also had good advice on how to avoid my issue in the future More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
June 26, 2021

Had repair finished but every time they wash our vehicle they damage it. Talked to management about it and was told it's my responsibility to get it fixed. Trim piece was even in the wash bay at Basney and More

by Swm20001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alan Royce
3.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
June 25, 2021

Absolutely the best Honda dealership by far! Friendly and honest customer service! Very clean shop and greeted as soon as I pulled. Thank you More

by Phil K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Perkins III
Jun 25, 2021 -

Phil K responded

THANK YOU AGAIN FOR EVERYTHING. LOOKING FORWARD TO FUTURE SERVICE

June 24, 2021

The Basney Service Center got my oil changed and tres rotated and balanced. Quick service and a reasonable price. More

by RLWEED
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lynn, Matt Mulstay
June 23, 2021

Great service! We needed our tires replaced and the service center was able to fit us in the next day for the repairs. More

by margaretmcveigh3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
June 22, 2021

Good service. Not a long wait and did a good job. More

by Scygig1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
June 18, 2021

They were very busy when I got there so wait was longer than usual. But it was still well within an acceptable time frame. Everyone was very courteous. More

by HARLEYRIDER521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
June 18, 2021

Austin took care of my service needs in a professional and prompt way. I appreciate the friendliness and professionalism that Basney service department exudes. Thanks Austin. More

by JNOVER123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
June 17, 2021

Austin was once again very welcoming with his “trademark” smile! He even remembered me even tho he sees A LOT of customers! Great service all the way around More

by LETITSNOW02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

I feel confident about getting the service done right. The waiting area is very nice, and the people are friendly. The service person made it clear what they had done to the car. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
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