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Basney Honda - Service Center

Mishawaka, IN

4.3
1,741 Reviews

1,741 Reviews of Basney Honda - Service Center

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June 11, 2021

Easy in n out services, fair waiting time and excellent work. Thanks for the multi point inspection and oil change as well as the complimentary car wash. More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
June 11, 2021

Kept my car for 2 days and couldn’t figure what was wrong and did not help me with a loaner vehicle. Not at all professional . More

by EDTOPPER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Austin Aufie
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

Took care of the problem in a timely fashion, while providing transportation to and from my home in the interim. And, the car was washed after the work was done. More

by fpi
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
June 10, 2021

I was in for an oil change after work at 4:30. Only issue is the wait because it’s always very busy at that time when I can get in. More

by BASILLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Always Really helpful happy with the great service. Fit me in right away. Always a pleasure have a great day! thank you very much. Barbara More

by BARBARA63580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

Overall I am pleased with the work that was done. Service person was polite and carried out the work as agreed upon on advance. Kept me informed as the work proceeded. More

by ASERIANN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2021

Matt was very good, he made sure I was out in a good amount of time so I could get to my doctor's appointment! Thank you for awesome service More

by amanda.r.grosser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
June 08, 2021

Staff was very pleasant and my vehicle was serviced timely. I would recommend the service department to others for their vehicle service. It was easy to schedule as well More

by Irene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
June 08, 2021

I have always had exceeded service at BASNEY HONDA. Matt Mulstay is the best. He is always very kind and helpful. I feel I can trust what he says. More

by Cecilia
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt Mulstay
June 05, 2021

I only have one car ,& when I bring it over they try to fix it as fast as they can . I really appreciate that . Thanks More

by ASAQUIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Pankow
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