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Basney Honda - Service Center

Mishawaka, IN

4.3
1,766 Reviews

1,766 Reviews of Basney Honda - Service Center

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June 18, 2021

Austin took care of my service needs in a professional and prompt way. I appreciate the friendliness and professionalism that Basney service department exudes. Thanks Austin. More

by JNOVER123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Mulstay
June 17, 2021

Austin was once again very welcoming with his “trademark” smile! He even remembered me even tho he sees A LOT of customers! Great service all the way around More

by LETITSNOW02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2021

I feel confident about getting the service done right. The waiting area is very nice, and the people are friendly. The service person made it clear what they had done to the car. More

by Donna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
June 15, 2021

Hands down the best Honda service provider! We will continue to be loyal customers. Their standard is the highest standards of service. I always leave smiling! More

by M Buck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
June 15, 2021

Very friendly, thorough and great to work with! Everything was explained, no pressure and no surprises when checking out. The work was done in a timely manner to my satisfaction. More

by JVANLUE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
June 11, 2021

Easy in n out services, fair waiting time and excellent work. Thanks for the multi point inspection and oil change as well as the complimentary car wash. More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alan Royce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Perkins III, Brad Pankow, Brian Lynn, Matt Mulstay
June 11, 2021

Kept my car for 2 days and couldn’t figure what was wrong and did not help me with a loaner vehicle. Not at all professional . More

by EDTOPPER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Austin Aufie
2.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

Took care of the problem in a timely fashion, while providing transportation to and from my home in the interim. And, the car was washed after the work was done. More

by fpi
Recommend Dealer
Yes
Employees Worked With
Brian Lynn
June 10, 2021

I was in for an oil change after work at 4:30. Only issue is the wait because it’s always very busy at that time when I can get in. More

by BASILLJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2021

Always Really helpful happy with the great service. Fit me in right away. Always a pleasure have a great day! thank you very much. Barbara More

by BARBARA63580
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Aufie
5.0
This rating includes all reviews, with more weight given to recent reviews.
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