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Bates Ford

Lebanon, TN

4.6
197 Reviews

1673 W Main St.

Lebanon, TN

37087

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Showing 197 reviews

October 14, 2026

Very clean, great selection. Saleman very great but, did not know everything about the vehicle. Yes it is a used vehicle but should have more knowledge about what your selling, More

by ivangullett
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Not sure of any names
October 12, 2026

Overall a good experience. Dealership needs to find a way to make the total experience more streamlined. Took to long to complete the transaction especially with a cash sale. More

by outinfield
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Zach
October 06, 2026

15 word minimum fast friendly service. I will be back to this dealership Have a nice day 😃 More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech
September 30, 2026

Had a very good experience the sales person done a great job explaining and patient with us . he was knowledgeable and very professional. More

by butchmorris9
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tobey Bates
September 07, 2026

I pass a number of Ford dealers and drive nearly 50 miles to have my car serviced at Bates Ford. Everyone from the service writer to the technician are very knowledgeable and exemplary. Highly recommend Bate More

by Mike Tubbs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Tubbs
September 02, 2026

I feel like I was treated fairly, and really wanted to do business with someone locslly. More

by jami.melani
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach
August 26, 2026

Bates was fantastic. I bought my 2026 Maverick there, and the whole experience was pleasant. More

by theagorastudio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew, Robinson
August 20, 2026

Warranty work on my F150. Tyler was very accomodating and supportive to ensure I was taken care of. More

by tjlamantia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bates
August 18, 2026

Angelique was an awesome sales person. She and Joey, the manager, worked together to accommodate our needs and gave us a good deal on a Ford Explorer. More

by annmoorhouse
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Angelique, Joey
August 07, 2026

The staff went above and beyond to make the deal happen, even stayed extremely late to accommodate my work hours More

by markcross09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
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