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Bates Ford

Lebanon, TN

4.3
140 Reviews

1673 W Main St.

Lebanon, TN

37087

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Showing 140 reviews

September 03, 2019

Bates Ford is super easy to find your new ride This is our 2nd vehicle we have purchased from Bates , we have always had great friendly service . Highly recommend . Will be back for future purchase More

by Heather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey
August 15, 2019

you had what i wanted joey knew what I was looking for and call me when you got this in and work a good deal for me I love the truck has every thing I wanted and more More

by cmh4055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joey
August 12, 2019

Great Everyone I was in contact with was helpful and nice, I have already recommend my sister there. Could not have ask for a better buy experience. More

by Mimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey and Paul Tubbs
August 08, 2019

Great service as always! Dependable, reliable, and honest service should be expected anywhere you do business and Bates [Ford consistently delivers. Been a customer for years More

by BW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny
August 06, 2019

OIl Change And replacement Key Bates Ford always does good work in a reasonable time frame for a reasonable price. The people are always friendly and helpful. Bates is my first and More

by noscreen42019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Seacrest
August 06, 2019

Great experience! Thanks for your complete attention and determination to make a deal. I tried to leave several times and your guys just wouldn’t until they worked a de More

by Jj12345612#
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
COLBY
August 05, 2019

Absolutely the best!! All the staff at Bates Ford were a pleasure to work with. There was no pressure to buy, just very friendly staff wanting to help me get the best deal More

by Jennlk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, Barry
August 02, 2019

Oil change and service I was pleased with the service and the staff. I was in and out in 35 minutes or less. The staff was friendly and helpful. I'll be back More

by Rayl61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Porter, Darrell Williams
June 28, 2019

Oil change The courtesy/customer service is not as good as it use to be, we have been dealing with Bates for two ( we purchased a new explorer in 2017), everyone More

by Babydoll@64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Young Girl working desk in service, the woman ( cashier) around the corner and the guy who is the "Boss over all" ( as he calls himself) and the young girl that sits in front ( I think her name is Lexi)
June 25, 2019

Great service I was pleased as always with the service I received on my car. The staff is always super friendly and helpful. The service was done in a timely manner More

by Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tubbs
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