
Bates Ford
Lebanon, TN
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you had what i wanted joey knew what I was looking for and call me when you got this in and work a good deal for me I love the truck has every thing I wanted and more joey knew what I was looking for and call me when you got this in and work a good deal for me I love the truck has every thing I wanted and more More
Great Everyone I was in contact with was helpful and nice, I have already recommend my sister there. Could not have ask for a better buy experience. Everyone I was in contact with was helpful and nice, I have already recommend my sister there. Could not have ask for a better buy experience. More
Great service as always! Dependable, reliable, and honest service should be expected anywhere you do business and Bates [Ford consistently delivers. Been a customer for years Dependable, reliable, and honest service should be expected anywhere you do business and Bates [Ford consistently delivers. Been a customer for years and will continueto do so! More
OIl Change And replacement Key Bates Ford always does good work in a reasonable time frame for a reasonable price. The people are always friendly and helpful. Bates is my first and Bates Ford always does good work in a reasonable time frame for a reasonable price. The people are always friendly and helpful. Bates is my first and last thought for automotive service. More
Great experience! Thanks for your complete attention and determination to make a deal. I tried to leave several times and your guys just wouldn’t until they worked a de Thanks for your complete attention and determination to make a deal. I tried to leave several times and your guys just wouldn’t until they worked a deal More
Absolutely the best!! All the staff at Bates Ford were a pleasure to work with. There was no pressure to buy, just very friendly staff wanting to help me get the best deal All the staff at Bates Ford were a pleasure to work with. There was no pressure to buy, just very friendly staff wanting to help me get the best deal and a vehicle of my choice. More
Oil change and service I was pleased with the service and the staff. I was in and out in 35 minutes or less. The staff was friendly and helpful. I'll be back I was pleased with the service and the staff. I was in and out in 35 minutes or less. The staff was friendly and helpful. I'll be back More
Oil change The courtesy/customer service is not as good as it use to be, we have been dealing with Bates for two ( we purchased a new explorer in 2017), everyone The courtesy/customer service is not as good as it use to be, we have been dealing with Bates for two ( we purchased a new explorer in 2017), everyone was always so nice, kind and and very Courtney in the service dept. ( Perhaps that's due to an employee change), we really don't like going there anymore and by the way we here the same things from other people discussion how Bates's customer service has declined More
Great service I was pleased as always with the service I received on my car. The staff is always super friendly and helpful. The service was done in a timely manner I was pleased as always with the service I received on my car. The staff is always super friendly and helpful. The service was done in a timely manner at a reasonable price. More
New starter Our starter on our 14 f-350 diesel died and Bates got us in quickly and fixed it right away. I recommend all my friends to Bates Ford. Paul the servic Our starter on our 14 f-350 diesel died and Bates got us in quickly and fixed it right away. I recommend all my friends to Bates Ford. Paul the service manager is highly thoughtful and respectful. More