Bates Ford

Didn't know who to ask for, the online person or the salesman that texted me. Did not like the salesperson telling me that what I needed to do was go back to Franklin and order a new car instead of look salesman that texted me. Did not like the salesperson telling me that what I needed to do was go back to Franklin and order a new car instead of looking at the one I drove an hour (twice) to look at their car. Needless to say, I was not pleased with their salesperson. More

Great service and sales team always helpful and convenient to my needs will definitely be back convenient to my needs will definitely be back More

Great people and great service ❤️ Would recommend you to purchase your next car at this Dealership! to purchase your next car at this Dealership! More

While waiting on my vehicle I overheard Tracy talking to an elderly lady. The customer said she needed a new set of tires because they made a noise. Tracy told her that the mechanic added air and she didn’t an elderly lady. The customer said she needed a new set of tires because they made a noise. Tracy told her that the mechanic added air and she didn’t need tires. I was so impressed. At another dealership every customer was told they needed this or that. I will be a customer. I have purchased two F150s and a car for my wife. Thanks for your honesty. More

Friendly staff ,reasonable wait times ,seams to have reasonable prices and they stand behind there work. reasonable prices and they stand behind there work. More

Great people to work with. They performed the service required on time and fair price. required on time and fair price. More

consistently great every time, even when short staffed like everywhere these days. thank you again! like everywhere these days. thank you again! More

Great experience at Bates Ford. The sales experience was great with no pressure. All the employees we interacted with were friendly and willing to assist. We love our new vehicle. great with no pressure. All the employees we interacted with were friendly and willing to assist. We love our new vehicle. More

I have been a customer of Bates Ford for many years. The service I have received over the years has always been excellent, weather it has been buying a new car or having my current car serviced. Will alway service I have received over the years has always been excellent, weather it has been buying a new car or having my current car serviced. Will always be a Bates Ford customer. More

I am A repeat customer. Sales pro John James was great to work with. The dealership was very clean and organized. Every employee I came into contact with acknowledged me in someway, and was very friendly. Sa work with. The dealership was very clean and organized. Every employee I came into contact with acknowledged me in someway, and was very friendly. Sales pro John James listened to what I needed for the deal, and made it happen for me. Mr Bates was actually there making one of his famous commercials, and it was very fun to watch. I had a very enjoyable experience at Tony Bates Ford. More