
Bates Ford
Lebanon, TN
Filter Reviews by Keyword
By Type
Showing 159 reviews
While waiting on my vehicle I overheard Tracy talking to an elderly lady. The customer said she needed a new set of tires because they made a noise. Tracy told her that the mechanic added air and she didn’t an elderly lady. The customer said she needed a new set of tires because they made a noise. Tracy told her that the mechanic added air and she didn’t need tires. I was so impressed. At another dealership every customer was told they needed this or that. I will be a customer. I have purchased two F150s and a car for my wife. Thanks for your honesty. More
Great experience at Bates Ford. The sales experience was great with no pressure. All the employees we interacted with were friendly and willing to assist. We love our new vehicle. great with no pressure. All the employees we interacted with were friendly and willing to assist. We love our new vehicle. More
I have been a customer of Bates Ford for many years. The service I have received over the years has always been excellent, weather it has been buying a new car or having my current car serviced. Will alway service I have received over the years has always been excellent, weather it has been buying a new car or having my current car serviced. Will always be a Bates Ford customer. More
I am A repeat customer. Sales pro John James was great to work with. The dealership was very clean and organized. Every employee I came into contact with acknowledged me in someway, and was very friendly. Sa work with. The dealership was very clean and organized. Every employee I came into contact with acknowledged me in someway, and was very friendly. Sales pro John James listened to what I needed for the deal, and made it happen for me. Mr Bates was actually there making one of his famous commercials, and it was very fun to watch. I had a very enjoyable experience at Tony Bates Ford. More
always extremely pleased with this dealership and the way they treat their customers. true hometown feel without feeling 'hustled' like car dealerships so often can they treat their customers. true hometown feel without feeling 'hustled' like car dealerships so often can More