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Bates Ford

Lebanon, TN

4.3
140 Reviews

1673 W Main St.

Lebanon, TN

37087

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Showing 140 reviews

November 20, 2019

Quick and easy Went in to have oil changed in old car went on show room floor and liked the Edge that was on floor and they opened door to test drive enjoyed the rid More

by wctopcop874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Tubbs, Scott Saderfield,Ron Kelly
November 18, 2019

Satisfaction expected and received. I purchased my F-250 used from Bates Ford and if I feel I have a problem or need service I just call them, make an appointment and they take care of i More

by rgvtenor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Porter
November 17, 2019

The sale people try to find what you want without being pushy. And do what they tell you they will do. My family brought an Exploxer an F350. Same day. Thank you for your service. .. More

by bean1938
Recommend Dealer
Yes
Employees Worked With
Ron Kelly
November 13, 2019

Paul has a great team working in the Service Department. Johnny and Troy are the best for whenever I need service on my truck. I purchased my F-250 brand new from Bates Ford in 2011 and have been very satis More

by dlay2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnny Secrest, Troy Watts and Paul Tubbs
November 04, 2019

Perfect Salesman Joey Bumblough is great. The experience was wonderful and the staff is great. We were there a couple of hours but the wait time was not bad More

by envision 2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Bumblough
November 01, 2019

Very satisfied with my buying experience. Sales staff is very friendly and courteous. Price and finance met my needs. VVery happy with my used car selection. More

by Don
Recommend Dealer
Yes
Employees Worked With
Joey, Bill
October 16, 2019

AWESOME! Kind, professional, and eager to make the deal! So glad we drove up to look at the trucks! They listened to what we could do and made it happen! More

by CrippsMom&Dad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Kress
October 14, 2019

Experience With Service Worked with service department to get a loaner vehicle while air conditioning was being serviced. Was happy with the dealership and.the work that was More

by John’s Mustang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
October 14, 2019

Made buying a car so easy The entire staff, that I dealt with, was both professional and friendly. The car was exactly what I wanted and I am very pleased with the purchase an More

by Granny
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Lancaster, Barry
October 09, 2019

Loated what i was looking for They took the time to listen to what my needs were and located several trucks with the options. I have done business with them over 30 years. From S More

by VLOjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronnie Kelly, Paul Tubbs
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