Bates Ford
Lebanon, TN
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Quick and easy Went in to have oil changed in old car went on show room floor and liked the Edge that was on floor and they opened door to test drive enjoyed the rid Went in to have oil changed in old car went on show room floor and liked the Edge that was on floor and they opened door to test drive enjoyed the ride and bought the Edge. More
Satisfaction expected and received. I purchased my F-250 used from Bates Ford and if I feel I have a problem or need service I just call them, make an appointment and they take care of i I purchased my F-250 used from Bates Ford and if I feel I have a problem or need service I just call them, make an appointment and they take care of it. 'Nuff said! More
The sale people try to find what you want without being pushy. And do what they tell you they will do. My family brought an Exploxer an F350. Same day. Thank you for your service. .. pushy. And do what they tell you they will do. My family brought an Exploxer an F350. Same day. Thank you for your service. .. More
Paul has a great team working in the Service Department. Johnny and Troy are the best for whenever I need service on my truck. I purchased my F-250 brand new from Bates Ford in 2011 and have been very satis Johnny and Troy are the best for whenever I need service on my truck. I purchased my F-250 brand new from Bates Ford in 2011 and have been very satisfied with the work and care they have done with my truck. More
Perfect Salesman Joey Bumblough is great. The experience was wonderful and the staff is great. We were there a couple of hours but the wait time was not bad Salesman Joey Bumblough is great. The experience was wonderful and the staff is great. We were there a couple of hours but the wait time was not bad at all. More
Very satisfied with my buying experience. Sales staff is very friendly and courteous. Price and finance met my needs. VVery happy with my used car selection. very friendly and courteous. Price and finance met my needs. VVery happy with my used car selection. More
AWESOME! Kind, professional, and eager to make the deal! So glad we drove up to look at the trucks! They listened to what we could do and made it happen! Kind, professional, and eager to make the deal! So glad we drove up to look at the trucks! They listened to what we could do and made it happen! More
Experience With Service Worked with service department to get a loaner vehicle while air conditioning was being serviced. Was happy with the dealership and.the work that was Worked with service department to get a loaner vehicle while air conditioning was being serviced. Was happy with the dealership and.the work that was performed. Since this was the 2nd time the air conditioner had to be service , I was shown the part that was replaced. More
Made buying a car so easy The entire staff, that I dealt with, was both professional and friendly. The car was exactly what I wanted and I am very pleased with the purchase an The entire staff, that I dealt with, was both professional and friendly. The car was exactly what I wanted and I am very pleased with the purchase and the excellent service from the staff. More
Loated what i was looking for They took the time to listen to what my needs were and located several trucks with the options. I have done business with them over 30 years. From S They took the time to listen to what my needs were and located several trucks with the options. I have done business with them over 30 years. From Sales to service the out perform my expectations Great Dealership More