Battleground Kia

Very good service department, We switched from the terrible service department from High Point. We had 3 horrible experiences there and Greensboro always comes through. We will permanently bring using terrible service department from High Point. We had 3 horrible experiences there and Greensboro always comes through. We will permanently bring using Greensboro. More

Very helpful and fast. I would definitely visit again for any of my Kia needs. I would definitely visit again for any of my Kia needs. More

Excellent experience! We are from out of state when we had an emergency situation with the drivability of our Kia Telluride. Tony Yountz, our advisor, treated us like we We are from out of state when we had an emergency situation with the drivability of our Kia Telluride. Tony Yountz, our advisor, treated us like we had been long time customers and helped us navigate a scary overwhelming experience. The professionalism and expertise of Tony and our technician gave us peace of mind with the repair. They even noticed an outstanding recall and corrected it - something our usual dealer never even communicated with us when we had our car serviced with them 2 days prior. We are extremely grateful to Tony and our technician for getting us back on the road safely and quickly. More

Everything went well except for the salesman trying to up sale me, by telling me I needed products that I knew I didn’t need. I don’t like that. sale me, by telling me I needed products that I knew I didn’t need. I don’t like that. More

Great customer service. Keeps you informed about the progress of the service being done. Gets text alerts. Keeps you informed about the progress of the service being done. Gets text alerts. More

I would like to leave a 5 Star Review for Khamani (K), who was the our sales person and was fantastic in every way! We had to provide a low rating for Anthony because he made a mistake on our initial pape who was the our sales person and was fantastic in every way! We had to provide a low rating for Anthony because he made a mistake on our initial paperwork on the first AWD Sorrento we purchases the week prior. He called us and would not honor the original purchase agreement or deal. He said we had to return our initial vehicle and we ended up with a higher payment, on a vehicle that no longer had AWD due to his large mistake. He was professional and apologetic, but we feel he should have matched the original payment we had with our first car, due to his error. Although I love my new car, the whole process was very disheartening. More

The dealership work with the manufacturer to get my transmission cover. The warranty was expired about 7k miles. I didn’t have to pay anything for it. transmission cover. The warranty was expired about 7k miles. I didn’t have to pay anything for it. More

Although the staff didn’t seem to initially understand the newest recall because the computer mentioned 347 not 374 one was trim, one was a fire hazard!!!, , the manager was fantastic about it- was moving the newest recall because the computer mentioned 347 not 374 one was trim, one was a fire hazard!!!, , the manager was fantastic about it- was moving in a couple of days band needed the fix done asap- which they made happen- very grateful More

Overall great experience! Highly recommend. Did not waste any time meeting my needs. Satisfactory rate 100%. Highly recommend. Did not waste any time meeting my needs. Satisfactory rate 100%. More