Battleground Kia

Scam! Fraud! Hidden fees, switched trade-in value tried to slip in an extended warranty. Ernest the salesman, Dave the service manager and the financial manager. Your scam is on blast. Check your reviews to slip in an extended warranty. Ernest the salesman, Dave the service manager and the financial manager. Your scam is on blast. Check your reviews More

Bait and switch from the car I asked to see to the car I was shown. After test driving a 2020 and attempting to negotiate pricing on a 2020 and 2021 it was a bait and switch with negotiating a sale. They was shown. After test driving a 2020 and attempting to negotiate pricing on a 2020 and 2021 it was a bait and switch with negotiating a sale. They add odd fees and charges. Horrible customer service. Dirty dealership. The new salesman was very kind, his co-worker was not. More

AVOID LIKE CORONAVIRUS!! I bought my first Kia, brand new in 2011, from Battleground Kia. I purchased the Sorento SX, fully loaded, largest SUV they made at the time, so you know we dropped a few coins. new in 2011, from Battleground Kia. I purchased the Sorento SX, fully loaded, largest SUV they made at the time, so you know we dropped a few coins. Had a great buying experience the first time, so naturally I returned there again on 6/26/2020 looking to purchase my second New Kia. Was there for 2 hours before I had to leave for a meeting but they let me drive the car home for a few hours so my husband could see and drive it. We both loved the Sportage EX I drove home but I didn't like the color. I texted Ryan, the salesman (who was really nice BTW) and told him i wasn't paying $494/mo for the vehicle and to go ahead and speak to the sales manager, Anthony, to give me their very best price when I got there because I wasn't going to hang around again, haggling over a price. When we get there, Ryan shows us another Sportage EX on the lot exactly like the one I drove home but in a different color. I liked this color much better so I told him i would be good with this new color if we could agree on a price/payment/terms. We were very specific with both Ryan and Anthony on a 75 month term and were told we qualified for the 0.9% financing promotion since we have excellent credit. Anthony. the sales manager, said he was able to get our payments to what we told him we could afford, around $420-430 a month. We then go into the finance office to sign paperwork but when we get to the very last page, I notice at the bottom of the page a line that reads "$451 a month at 4.79% for 84 months." NOPE!!! Stopped it right there, sales manager comes in, pulls out the paper that he had done some writing on when he was talking to us, to show us that he had written on the paper that it would be for 84 months, not 75 like we specified previously and thought we were getting. GUESS WHAT?!? He couldn't find that written on a single sheet of paper in the file!!! Nor was there anything about an almost 4% rate increase. We stood there and made them void every single page before we left. Battleground Kia has apparently taken to some underhanded financial dealings, but thank God I caught them before the deal was done!!! GO TO ANY OTHER DEALER BUT BATTLEGROUND KIA!!!! More

Overcharged, did not honor pre-approved financing This dealership.. RUN RUN RUN as fast as you can away from them. $1733.50 tacked on to ALL contracts in dealership fees. Refused to honor pre-approved This dealership.. RUN RUN RUN as fast as you can away from them. $1733.50 tacked on to ALL contracts in dealership fees. Refused to honor pre-approved financing, and refused to call lender to confirm. Insisted in using their own finance companies, even after telling them, that I was already denied. I KNOW ALL three companies they tried to used, and had already been turned down. Car was a disaster also... 2017 Kia Forte LX, bad front brakes (howling and grinding when stopping at all speeds), clicking clutch pedal, no power from engine at all (I I owned a 2015 Hyundai Elantra, and was driving a 2020 Hyundai Elantra with same size engine). ZERO power at highway speed even with gas pedal floored. This is common with defective exhaust VVT valve, which causes this, and severe engine vibration, they claim was normal... xxx I drove 5 hours round trip to get this deal, and it was denied... They should be out of business... HORRIBLE HORRIBLE HORRIBLE More

Jim was exceptional from start to finish! Was looking for a hassle-free, quick low budget purchase and was very satisfied with the results. Thanks! for a hassle-free, quick low budget purchase and was very satisfied with the results. Thanks! More