Battleground Kia

Worst car shopping experience ever! I drove from the Raleigh area to shop at this dealership because of the discounts advertised on their website. When I arrived, I not only had the mos I drove from the Raleigh area to shop at this dealership because of the discounts advertised on their website. When I arrived, I not only had the most negative, non-customer service focused sales person I’ve ever experienced, (he never even introduced himself) but also was told that if they sold cars for the price on their website that they wouldn’t make any money. When I asked to look at the car I had chosen on the website, I was told it was unavailable...not only that, there were none available with that discount. They were “being held for other customers”. I said, so, you are telling me that you are advertising a discount that you have no intention of honoring?” His response was to tell me that they would honor the discount, but that they would add in a “dealer markup”. When I questioned why, I was told, “because the government says we can.” I’ve requested to be contacted by management to no avail. Apparently, they are not concerned. More

great service the employees are very friendly and will answere any questions that you may have very satisfied with the service and the people that work there never the employees are very friendly and will answere any questions that you may have very satisfied with the service and the people that work there never have owened a new car in my life the first time i walked in i felt otta place but they made me feel welcomed More

15000 mile service Very efficient and courteous service . Completed in less time than expected. The waiting room was clean and comfortable and provided coffee and a Very efficient and courteous service . Completed in less time than expected. The waiting room was clean and comfortable and provided coffee and a limited supply of snacks. More

Friendly and professional The team was very friendly and professional even upon arrival. They answered all my questions and I my car was ready in a shorter time than anticipat The team was very friendly and professional even upon arrival. They answered all my questions and I my car was ready in a shorter time than anticipated and received a complimentary wash. Thank you Battleground Kia!! More

Very great customer service Great place for service. They are fast and friendly. I like the free wifi also . The added bonus is they vacumn the car for me too Great place for service. They are fast and friendly. I like the free wifi also . The added bonus is they vacumn the car for me too More

DISHONEST SALES MANAGER Was treated very poorly tonight at Battleground KIA . I really thought that the stereo type of HOW women were treated at dealerships was not just hea Was treated very poorly tonight at Battleground KIA . I really thought that the stereo type of HOW women were treated at dealerships was not just hear SAY but experienced it tonight. The SALES MANAGER PATRICK tried to get more that the asking price of a used car by lowballing my trade after I saw for myself on the screen then telling me one PRICE letting me DRIVE the car and them doubling he PRICE when I got back, very bad business More

Vermont was an excellent sales person.. Vermont was an awesome salesman.He made sure I got what I wanted.Iam a happy camper with my Kia Sportage.Thank you Vermont.Carol and Robert Webster. Vermont was an awesome salesman.He made sure I got what I wanted.Iam a happy camper with my Kia Sportage.Thank you Vermont.Carol and Robert Webster. More

EXCELLENT CUSTOMER SERVICE I had my oil changed again at Battleground Kia today. Service as always was SUPERB. I even have my own personal service advisor Mark. Mark is wonderfu I had my oil changed again at Battleground Kia today. Service as always was SUPERB. I even have my own personal service advisor Mark. Mark is wonderful. Gives me tips and advice on service which is much appreciated. THEY make me feel like family each time I take my Kia in for scheduled service. VERY IMPRESSED. They know me by name. Unusual and very rare. Great dealership for service and sales. GREAT PEOPLE...... More

The sales general manager is the most unprofessional manage Glen at kia dealership is the most unprofessional man I have ever dealt with!! Bought a 39,000 car broke down a week later said they fixed the problem Glen at kia dealership is the most unprofessional man I have ever dealt with!! Bought a 39,000 car broke down a week later said they fixed the problem drove it down to Florida where it broke down again!!! Went into the Infiniti dealership where a ton of recalls were fixed! The SERVICE MANAGER told us to get it fixed and we would be reimbursed! 3 weeks later GLEN says he will not reimburse us and it's the sales associates problem! What!! The sales associate Vernont has been nothing but professional and helpful! My next step is contacting the BBB about Glen and this dealership! Then I'm getting a lawyer! This dealership does 15,000,000 a xxxx year to not be able to be reimbursed!!!! More

Thanks Battleground Kia!! Thanks to the Battleground Kia team for making my car buying experience an excellent one! Especially Jeremy Langhoff, he was very pleasant and patient Thanks to the Battleground Kia team for making my car buying experience an excellent one! Especially Jeremy Langhoff, he was very pleasant and patient. He took the time to listen to my concerns and answered any questions that I had. Definitely a wonderful experience. Thank you! I love my new car! More