Battleground Kia

During our fitst non-routine service we appreciated good experiences with staff, but apparently this dealership has outgrown it's processes and capacity. Prices are high, and miscellaneous charges are irrit experiences with staff, but apparently this dealership has outgrown it's processes and capacity. Prices are high, and miscellaneous charges are irritating. More

I went in for my free oil change from purchasing my car and to ger a refund on my extended warranty and my gap insurance because I refinance d my car, everything went well. I was out in an hour. and to ger a refund on my extended warranty and my gap insurance because I refinance d my car, everything went well. I was out in an hour. More

From the moment I pulled up I was greeted by Matt Cates who was very friendly and explained everything to me. who was very friendly and explained everything to me. More

The service was excellent! In and out in less than an 1.5 hours. Pleased In and out in less than an 1.5 hours. Pleased More

It was amazing! I would definitely go back again and again I would hope I get Chelsea again I would definitely go back again and again I would hope I get Chelsea again More

They listen. Warranty covered . They have transportation. They explained everything that was done on my car. Warranty covered . They have transportation. They explained everything that was done on my car. More

Great experience from start to finish! We really enjoyed working with everyone on the Kia team! We really enjoyed working with everyone on the Kia team! More

My service writer Chelsey was fantastic I had stopped coming to the dealership because of the way I was treated by some of the service writers so I was very happy this time coming to the dealership because of the way I was treated by some of the service writers so I was very happy this time More

I bought a 2012 Jeep - As Is, but the heat isn't working. I spoke to Spencer, and he said to bring it and they would see what they could do. I will set an appointment in the next few days, and hopefully they I spoke to Spencer, and he said to bring it and they would see what they could do. I will set an appointment in the next few days, and hopefully they will resolve the issue. More

Donald my original Service Advisor made me wait for assistance until he finished eating his salad! Then after another employee asked him to help me, he decided to extend his services. (Poor customer se assistance until he finished eating his salad! Then after another employee asked him to help me, he decided to extend his services. (Poor customer service) Later, Cheslsey, another Service Advisor, politely explained my inspection report, but unfortunately, she was confused about the type of problems I was having with my car. However, she sought assistance from another employee and re-explained the situation. Ok. After Reviewing my report, I noticed your team recommended that I purchase an unneeded Cabin Air Filter. My cabin air filter was brand new at the time of inspection. (Fishy) My tires were not inspected properly because my report indicated that the threads were 8 and 9 for brand-new tires. (sketchy.) My brakes were not inspected because I have hubcaps! When I left your shop, I wasn’t sure if I could trust you guys anymore with reliable and honest service. Finally, Do Better, treat your Customers right! More