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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

April 10, 2021

I was provided great customer service and and given a fair price. Everyone was very helpful especially Gerald. If you are looking for a new vehicle, I strongly recommend Bay Ridge Subaru. More

by Jordan S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Bay Ridge Subaru responded

Thank you for the review, Jordan! We are glad we were able to help. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

We went in to the dealership to see what they had available, we were introduced to Anthony Grippo who made us feel comfortable from the beginning. He listened to us to get a feeling of what we were More

by ROFO922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Bay Ridge Subaru responded

ROFO922, thank you for taking the time to leave us a 5 star review. We're so glad to hear that Anthony was helpful and able to answer all of your questions! Congratulations on your new car and thank you for choosing Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

Great experience! They provided us with everything we needed to know our car and we love our new Subaru. Thank you! Definitely recommend this Subaru. More

by EDYTA.LIPINSKA13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2021 -

Bay Ridge Subaru responded

Edyta, thank you for your positive feedback! We're so glad that you love your new Subaru and we wish you many happy miles with it. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

It was easy to make an appointment. They took the car on time and finished within an hour. They were receptive to issues that we were having with the car and satisfactorily completed the work. More

by SUZANNEWOLBERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Apr 12, 2021 -

Bay Ridge Subaru responded

Thank you for visiting, SUZANNEWOLBERS! We are happy to know that you enjoyed our services. We look forward to your next visit! Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

My salesperson Charlie explained everything thoroughly and was very knowledgeable about the cars. He was very friendly, patient, and professional. Charlie's exceptional customer service provided my wife More

by Lillian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Drabik
Apr 12, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to share your rating with us. If there's anything further we can do for you, we are happy to help! Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

Friendly service, good online reservation system. Very clean and convenient. Been using them for years, and intend to continue to do so for service and sales. More

by BC
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Apr 12, 2021 -

Bay Ridge Subaru responded

We thank you for your stellar rating. Please visit us again. Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

Starlink updated. Told tires needed air. no air added Starlink updated. Told tires needed air. no air added ,tire indicator left yellow on dash Oil change reminder never put on windshield last oil c More

by GENEVIEVETWOHIG
Recommend Dealer
No
Employees Worked With
Kayla Rodriguez
Apr 16, 2021 -

Bay Ridge Subaru responded

We strive for 100% customer satisfaction and surely missed the mark here. Your opinion is very important to us as well as your business & we apology for any inconvenience we may have caused you. We have addressed your comments with our management team & we thank you for bringing this to our attention. Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

Resolved my issue with radio in my 2018 Subaru Outback and it was covered under warranty. Very easy to make appointment. Outback was ready as promised. Excellent service. More

by Gintare1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Apr 12, 2021 -

Bay Ridge Subaru responded

We appreciate your 5-star rating, Gintare1. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

Good service and professional. I enjoyed the personal touch when I wanted to sit outside rather than inside. I was offered a chair to sit in. More

by bryantbrant
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Apr 12, 2021 -

Bay Ridge Subaru responded

Thank you, bryantbrant! We appreciate your business and support. Please come visit us again soon. Sincerely, Tom Ruggiero, Dealer Principal

April 09, 2021

Marc and all of the others were friendly, prompt and competent. I always feel comfortable bringing my car for service. I can expect competence and thoroughness. More

by SKNOBLAUCH.PHD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena
Apr 12, 2021 -

Bay Ridge Subaru responded

Thank you SKNOBLAUCH.PHD, for the amazing rating. Sincerely, Tom Ruggiero, Dealer Principal

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