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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

April 01, 2021

Fantastic experience here at BR Subaru, especially in comparison to the two other subaru dealerships I saw before them. The sales team is extremely friendly and helpful. I didn't feel pressured at any ti More

by Bee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2021 -

Bay Ridge Subaru responded

Hi Bee, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Tom Ruggiero, Principal Dealer

April 01, 2021

Always excellent and efficient service at this dealership. Waiting room is clean, bathrooms clean and always coffee or tea available. Staff very helpful as well. More

by GMAR55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Apr 01, 2021 -

Bay Ridge Subaru responded

Thank you for visiting us, GMAR55. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, Tom Ruggiero, Principal Dealer

April 01, 2021

Efficient and professional service even though it was just for an oil change. Treated me as if I was getting a multi function service. Highly recommend!!! More

by Jaridas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Apr 01, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to leave us a great 5 star review, Jaridas! It was a pleasure to work with you, and we look forward to working with you again in the future. Sincerely, Tom Ruggiero, Principal Dealer

April 01, 2021

Excellent all the way around ...great people knowledgable in all areas. Got my car ready with no hassles, explained everything in detail and all were very patient More

by MROSSETTI56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : michael chiusano
Apr 02, 2021 -

Bay Ridge Subaru responded

We appreciate your positive review about your recent experience with us! We hope to see you soon! Sincerely, Tom Ruggiero, Principal Dealer

April 01, 2021

Corey and Frank are fantastic! They are personable, professional and knowledgeable. They were patient and made me feel like a valued customer. Frank is a great addition to the Bay Ridge family. More

by ASTRAIT
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank , Cornelius Middleton
Apr 02, 2021 -

Bay Ridge Subaru responded

Thank you so much for your positive comments about Bay Ridge Subaru! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Tom Ruggiero, Principal Dealer

March 31, 2021

You have an appointment you still there for three hours. Whats the need for appointment. Loan a cars are always FILTHY! inside and out. If need a loan a car where they say its complimentary you might wanna More

by Tee Sweets
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Chiusano
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Teti
Apr 06, 2021 -

Bay Ridge Subaru responded

Tee Sweets, we strive for 100% customer satisfaction and surely missed the mark here. Your opinion is very important to us as well as your business & we apology for any inconvenience we may have caused you. We have addressed your comments with our management team & we thank you for bringing this to our attention. Sincerely, Tom Ruggiero, Dealer Principal

March 31, 2021

Kiara was awesome, we were really pleased with her customer service. She was friendly, professional and efficient. And we loved the loner car. Thank you so much for making our experience comfortable More

by SHAUNEYR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Mar 31, 2021 -

Bay Ridge Subaru responded

We're happy to hear that you had such a nice experience with us, SHAUNEYR. We appreciate your business and hope to see you again! Sincerely, Tom Ruggiero, Principal Dealer

March 29, 2021

Efficient, quick, and friendly. I arrived early and was taken without a problem. The representative took a moment to get to know me before taking the vehicle for service. More

by BALDINO41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 29, 2021 -

Bay Ridge Subaru responded

Thank you for taking a moment to leave us this review. We are happy to know that you enjoyed our services. Let us know if there is anything else we can help you with. We look forward to your next visit. Sincerely, Tom Ruggiero, Dealer Principal

March 29, 2021

Nice new renovation, waiting room is clean and offer free drinks. Looking for the next service here. Suggest free car wash like other Subaru dealers. More

by CarAtRace
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 30, 2021 -

Bay Ridge Subaru responded

Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

March 29, 2021

Horrible!! Will not use service in the future. “Wipers need replacement” just replaced a week ago! “The battery is dead, need authorization to replace it.” Battery was replaced last spring. It was jumped More

by markedalton63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sabina Triunfel
Apr 06, 2021 -

Bay Ridge Subaru responded

markedalton63, we strive for 100% customer satisfaction and surely missed the mark here. Your opinion is very important to us as well as your business & we apology for any inconvenience we may have caused you. We have addressed your comments with our management team & we thank you for bringing this to our attention. Sincerely, Tom Ruggiero, Dealer Principal

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