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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

March 29, 2021

I am a returning Leasee and after shopping 4 other brands of cars decided that the new price quote and service I have received over the past three years made my choice to renew with a new Outback made all th More

by KENKLEEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Mar 30, 2021 -

Bay Ridge Subaru responded

Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Sincerely, Tom Ruggiero, Dealer Principal

March 29, 2021

Amazing service and friendly staff.Chris Malone is Amazing service and friendly staff. Chris Malone is extremely knowledgeable and was able to answer any of the questions that I had regarding the vehi More

by Oleksandr M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Bay Ridge Subaru responded

We're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels! Sincerely, Tom Ruggiero, Dealer Principal

March 29, 2021

I went in for my 1st scheduled maintenance on my most recent vehicle and just like always received rapid, courteous service. This is my 7th vehicle from Bay Ridge Subaru and I cannot imagine going anywhe More

by EDDIET1972
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Mar 30, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We're happy to know you had a positive experience. We hope to see you again! Sincerely, Tom Ruggiero, Principal Dealer

March 29, 2021

Everyone was kind and welcoming. Mr Anderson in parts was fa nominal knowing exactly what was needed. Miss. Kayla Rodriguez in service was fa nominal as well. More

by stanley.daniel1980
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 30, 2021 -

Bay Ridge Subaru responded

Your positive review is greatly appreciated. Our top priority is our customers and making sure they are happy, and that they leave 100% satisfied. We are lucky to have Mr Anderson & Miss. Kayla Rodrigue on our team. We appreciate you choosing Bay Ridge Subaru & we hope to see you soon. Sincerely, Tom Ruggiero, Principal Dealer

March 28, 2021

Polite and professional service. Very good COVID-19 protocols. Great pricing. My car was in the shop for a week and a half. The main reason was that the mechanic was having difficulty reproducing the More

by LLOYDGC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 29, 2021 -

Bay Ridge Subaru responded

Thank you for the positive review! We really appreciate your feedback and we hope to see you at Bay Ridge Subaru again! Sincerely, Tom Ruggiero, Dealer Principal

March 27, 2021

My experience buying a new Forester was very smooth. Charles Drabik did a great job from my initial inquiry to the sale and walk thru of the cat. More

by TH5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Drabik
Mar 29, 2021 -

Bay Ridge Subaru responded

Thank you for the perfect rating. We are so happy we could be of great assistance and look forward to serving you again soon! Sincerely, Tom Ruggiero, Dealer Principal

March 27, 2021

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by NANCYJILLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Bay Ridge Subaru responded

We appreciate your feedback and thank you for visiting Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

March 26, 2021

when I drove the car after "repair" I detected nothing fixed and got back to the shop , left the car over night for further troubleshooting, the story hasn't ended yet. More

by ALBUSHUEV
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kiara Colon
Mar 30, 2021 -

Bay Ridge Subaru responded

Thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 888-435-1441. Sincerely, Tom Ruggiero, Dealer Principal

March 26, 2021

Great service as usual but I had to come back a second time because they had to order part needed. Friendly service as always and clean More

by CAMPOS.NATALIE64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 26, 2021 -

Bay Ridge Subaru responded

Natalie, thank you for the positive review. We appreciate you choosing Bay Ridge Subaru for your service and hope to work with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

March 26, 2021

Great experience, as always. Cornelius is a true pro. Knowledgeable, responsive and friendly. Have been leasing from Bay Ridge for over a decade and keep coming back. Thanks! More

by D_COUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Mar 29, 2021 -

Bay Ridge Subaru responded

Thanks for taking a moment of your day to rate your experience with us. We truly appreciate your feedback. If there is anything further we can do to be of assistance, please do not hesitate to reach out! Sincerely, Tom Ruggiero, Dealer Principal

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