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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

March 24, 2021

Cory was awesome and no pressure. He had all the knowledge without the sales pitch. Even when we changed our mind at the 11th hour and decided we wanted to switch up features, he made it happen seam More

by WENZELHO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Mar 25, 2021 -

Bay Ridge Subaru responded

Thanks for leaving us a great review! It was our pleasure to work with you! We'd love to assist you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 24, 2021

Grate salesperson! Very attentive and friendly! Explains everything, offers additional applications for the car. Explains how the deals works. Negotiate price for us. Explained the car's detail More

by LBUDINSKAYA_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Drabik, Peter Marconi
Mar 24, 2021 -

Bay Ridge Subaru responded

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 24, 2021

Dealer was very easy to work with from start to finish. Did not put pressure on us to make a decision . Seemed to be very honest. More

by LIZHPRICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2021 -

Bay Ridge Subaru responded

Thank you for your 5 star review, LIZHPRICE. We're so glad to be of service. Please don't hesitate to reach out if there is anything further we can assist with. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

Great service and helped us out quickly. It was the car's first oil change and they filled up our windshield wiper fluid and inflated all tires free of charge. More

by craig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Mar 24, 2021 -

Bay Ridge Subaru responded

It's good to know that you had an overall great service experience with us. Thank you for choosing Bay Ridge Subaru, Craig. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

Today I had my impress serviced. Taken on time and completed within an hour and a half. Good job and courteous staff. And reasonable prices. Thanks. More

by AJNOSF1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 24, 2021 -

Bay Ridge Subaru responded

I am pleased to know you had a good experience with us. Thank you for visiting Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

Thanks to everyone at Subaru service. Marc and team diagnose for fuel injection throttle repairs. Maintenance before any troubles always keeps road trips safe and sound!! More

by STEPHENK556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Mar 24, 2021 -

Bay Ridge Subaru responded

Thank you for the feedback and for visiting Bay Ridge Subaru. If there is anything else we can help you with please don't hesitate to ask, Stephen. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

First time in for service on new/used 2017 Outback we'd just bought from another dealer the month before. Scary problem--all engine lights flashing. Would dit be covered under warranty. They replaced the e More

by peter.hassinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie who brings out your car has a nice friendly attitude., Kayla Rodriguez, Kiara Colon
Mar 24, 2021 -

Bay Ridge Subaru responded

Thank you for the compliments and five-star rating, Peter. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

Thank you for service. As usual, everything on time and quick. Hi performance and very profession job. Great service and helped out quickly. I was texted. More

by ARKAN56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru we're thrilled to have provided you with five-star service ARKAN56. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 23, 2021

The service received was great as usual, the staff was very efficient given the amount of persons/ vehicles they had to attend to. The wait was in excess of an hour. More

by CLUV4REEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 24, 2021 -

Bay Ridge Subaru responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 22, 2021

I couldn’t get a salesperson to even look at me let alone help me purchase a vehicle. Sales people walking around everywhere not helping anyone More

by JOEY30
Recommend Dealer
No
Employees Worked With
Anthony Grippo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Mar 22, 2021 -

Bay Ridge Subaru responded

Thank you for sharing your experience. We apologize for the inconvenience and we will be working on our communication and time expectations. Sincerely, Tom Ruggiero, Dealer Principal

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