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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

March 22, 2021

Sabina was very speedy getting me signed in and getting my car done in the promised time. She texted me when done and the car was all set. More

by dsilvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor, a mechanic, was very polite. , Sabina Triunfel
Mar 23, 2021 -

Bay Ridge Subaru responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Sabina. We value your business at Bay Ridge Subaru. Safe travels. Sincerely, Tom Ruggiero, Dealer Principal

March 22, 2021

Service was very quick and the the service dept. staff was professional and very pleasant and friendly. The cost of the six months service seemed somewhat high. More

by JJARMER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 22, 2021 -

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru, JJARMER. We are happy to know that you enjoyed our services. We look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

March 22, 2021

The quality of service is very good, I will continue to go there to solve the problem of the car if necessary. I like it. More

by Alexander
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Rodriguez
Mar 22, 2021 -

Bay Ridge Subaru responded

Thank you for your positive rating. We’re happy to see that our team was able to give you a great experience. We look forward to working with you again in the future, Alexander! Sincerely, Tom Ruggiero, Dealer Principal

March 22, 2021

Friendly knowledgeable staff. I appreciated their professionalism. The dept provided good service along with prompt communication and the loaner car set up was easy and efficient. More

by geoffosullivan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez, Kiara Colon
Mar 22, 2021 -

Bay Ridge Subaru responded

It's good to know that you had an overall good experience with us. Thank you for choosing Bay Ridge Subaru, geoffosullivan. Sincerely, Tom Ruggiero, Dealer Principal

March 22, 2021

Waiting waiting time was horrible for hours for an oil change watch customers come and go after me and I had an appointment 2 weeks ago so was yours More

by QUEEN1LUNDY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kiara Colon
Mar 31, 2021 -

Bay Ridge Subaru responded

Thank you so much for sharing your feedback. We regret to hear of your dissatisfaction. Please be patient with us as we look into your claim. If you wish to speak with us directly, please feel free to call us at 888-435-1441. Sincerely, Tom Ruggiero, Dealer Principal

March 20, 2021

All Subaru staff members i was interacting with were very professional, knowledgeable and patient. I had great experience during the process of getting pre-owned Subaru. Will come again and recommend to o More

by KFURMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charlie Drabik
Mar 22, 2021 -

Bay Ridge Subaru responded

Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. We do hope we can be of assistance in the future. Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

Cory Middleton is an excellent salesperson and was very helpful and passionate about Subarus. He was very responsive to questions and pick up and leaving with new car was a breeze. More

by RBENDER11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Mar 19, 2021 -

Bay Ridge Subaru responded

Thank you for the compliments and five star rating. Please come see us again, RBENDER11. Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

What a great experience. Marc D'Ottavio was so friendly and extremely helpful. He went above and beyond and addressed all of my car issues. I will definitely be back the next time I need service done on my More

by MSECCIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Bay Ridge Subaru responded

Our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care! Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

Good customer service. Friendly and receptive Recall done. Very pleasant surroundings. Oil and filter done as promised .No charge Marc is very accommodating and explains everything More

by SUZANNE1031
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Bay Ridge Subaru responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day. Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

I give them four stars because I'm not sure if during the installation of my in cabin air filter this service, the clip on the right regulating the glove box had the pin hold break It is possible it gave out More

by DENNISV_2281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Bay Ridge Subaru responded

We appreciate your feedback, DENNISV_2281. Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Bay Ridge Subaru and we hope to see you again. Sincerely, Tom Ruggiero, Dealer Principal

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