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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

March 19, 2021

Friendly responsive efficient helpful high quality clean well organized accessible professional and so on and so on and so on, and so on, and so on More

by PKETTLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Bay Ridge Subaru responded

Thank you very much, PKETTLE. We appreciate the high compliment, and we're so glad you were able to experience our top-notch service here at Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

March 19, 2021

Service was good I was out in an hour and half as I was told. Staff was pleasant I appreciate the service I was provided. More

by TEVENTS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 22, 2021 -

Bay Ridge Subaru responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bay Ridge Subaru and we hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

March 17, 2021

Process was very smooth. The dealer was upfront and delivered what was promised. Definitely sending referrals here. This was my fourth new vehicle purchase and the easiest one yet. More

by SBANCHITTA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Chiusano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raymond Duran
Mar 18, 2021 -

Bay Ridge Subaru responded

Thank you for the feedback and for visiting Bay Ridge Subaru. If there is anything else we can help you with please don't hesitate to ask. Sincerely, Tom Ruggiero, Dealer Principal

March 17, 2021

I traded in my lease for a new Subaru Forester 2021. Raymond was pleasant helpful, professional. Mike was a great help with setting up the apps on the car. Roy explained the finances. Well oiled mac More

by DELIAZWORLD
Recommend Dealer
Yes
Employees Worked With
Raymond Duran
Mar 17, 2021 -

Bay Ridge Subaru responded

Thanks for your feedback and we wish you happy driving! Sincerely, Tom Ruggiero, Dealer Principal

March 17, 2021

Service was prompt and efficient. The contactless updates and clean waiting room are a big plus. Marc suggested some enhancements which made a lot of sense. More

by DAVID.GOLUB
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to share your 5 star experience with Marc! Please do not hesitate to reach out to us, when we can work with you down the road! Sincerely, Tom Ruggiero, Dealer Principal

March 17, 2021

As always service is polite, efficient and honest. COVID protocols excellent I never worry that I’m being upsold nothing more to say except this website sucks More

by JERKLEINMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Mar 18, 2021 -

Bay Ridge Subaru responded

I am pleased to know you had a good experience with us. Thank you for visiting Bay Ridge Subaru and we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

March 17, 2021

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by IRIDON
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 18, 2021 -

Bay Ridge Subaru responded

Thank you for the positive rating, IRIDON. Sincerely, Tom Ruggiero, Dealer Principal

March 16, 2021

It is always a pleasure dealing with the Bay Ridge Subaru dealership. Everyone is super attentive and kind. Great service and great team. Thank you, Domenic More

by CINEMOD99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Mar 16, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you. We'd love to assist you again. Sincerely, Tom Ruggiero, Dealer Principal

March 16, 2021

Pleasant experience at Bay Ridge Subaru for a service. This was my first experience at Bay Ridge Subaru for a recall. Easy to book appointment online. Clean waiting room with people observing social dista More

by caugenbraun
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Mar 17, 2021 -

Bay Ridge Subaru responded

Thank you so much for your high rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

March 16, 2021

My experiences have been relatively good having my vehicle serviced at Bay Ridge Subaru. Kayla's customer skills and interaction is outstanding. A pleasure to interact with always. More

by YCHERUB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 17, 2021 -

Bay Ridge Subaru responded

We are so happy to read such a great review about Bay Ridge Subaru! We look forward to your next visit! Take care! Sincerely, Tom Ruggiero, Dealer Principal

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