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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

March 10, 2021

Super friendly staff, times and promises honored and work was always done professionally. Waiting room is very comfortable , which makes it a pleasure for service visit. More

by JAMIEHARFORD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Bay Ridge Subaru responded

Thank you for the positive review, Jamie. We’re so glad that our staff was friendly and able to help you quickly and efficiently. Have a great day! Sincerely, Tom Ruggiero, Dealer Principal

March 10, 2021

Very welcoming and quick service. The waiting area was clean and a great place to hand out during my car service. Thank you! I will be back. More

by Andrew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi, Joseph Teti, Cornelius Middleton, Kayla Rodriguez, Kiara Colon
Mar 11, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review, Andrew! We’re glad our service department made you feel welcome while your car was being serviced. We appreciate your business and look forward to working with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

March 09, 2021

Everything went very well. All persons encountered were very helpful. I saw people in service and in sales and those involved did excellent work. That’s it! More

by RONALDLEHRER
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton, Sabina Triunfel
Mar 09, 2021 -

Bay Ridge Subaru responded

Thanks for sharing with us your outstanding rating, RONALDLEHRER! It is very much appreciated.- Sincerely, Tom Ruggiero, Dealer Principal

March 09, 2021

The staff was very friendly, they were very through in explaining what was to be done on the car. Social distancing was clearly marked in the establishment. More

by KATHYKELLY811
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Bay Ridge Subaru responded

Thank you for visiting Bay Ridge Subaru! We look forward to working with you again! - Sincerely, Tom Ruggiero, Dealer Principal

March 08, 2021

Great service, my 21-year-old outback got some love. The front desk was very friendly and honest with me on the price and service that needed to be done. More

by gearoto
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Mar 08, 2021 -

Bay Ridge Subaru responded

We're glad to hear our service team got the job done! Thank you so much for choosing Bay Ridge Subaru for your service and we hope to be able to work with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

March 08, 2021

Was a great fast and efficient service. The person that looked after me was very professional and knowledgeable and very easy to work with. Had a great experience overall. Thanks! More

by WARREN.RIZZI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Bay Ridge Subaru responded

Warren, thank you for taking the time to leave us a 5 star review. We're so glad that everything went well during your service visit, and we look forward to working with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

March 08, 2021

You can’t even ask a question without the lady on the phone saying you have to make an appointment. I understand, but a recommendation would be nice. More

by ANDYMUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Peter Marconi
March 08, 2021

Corey Middleton took care of everything superbly and answered all our questions. This new lease we have signed is my family's seventh consecutive lease with Bay Ridge Subaru! More

by PETERJABLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Mar 08, 2021 -

Bay Ridge Subaru responded

Thank you for your continued business with us, Peter! We're so grateful to have customers like you and your family. We're so glad that Corey was able to help you out and get you into a new car that you love. We wish you all the best with it and look forward to your next visit! Sincerely, Tom Ruggiero, Dealer Principal

March 08, 2021

I was a bit late for my appointment, and everyone that greeted me were friendly and helpful. Kept me up to date by txt since I was not in the immediate waiting area. The experience was very pleasant. More

by YCHERUB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 09, 2021 -

Bay Ridge Subaru responded

We are happy to have earned your positive rating. Come visit us again soon at Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

March 08, 2021

Best dealership in terms of service.I reside on Staten Island, and even though there’s a dealership in my Boro , I still would cross that bridge to Bklyn.I wish you would resume with the placing of coveri More

by GERARDLAWYUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Mar 09, 2021 -

Bay Ridge Subaru responded

We appreciate your positive review, GERARDLAWYUE! We hope we get to work with you again down the road. Sincerely, Tom Ruggiero, Dealer Principal

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