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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

March 04, 2021

Professional and quick service. Everyone from the starting made my experience an easy one, Special thanks to Mark D'Ottavio, as well at to all other guys. More

by VKIRYANKOV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Bay Ridge Subaru responded

Thank you so much VKIRYANKOV! We really love making our customers happy and cant wait to see you in the dealership again soon! Sincerely, Tom Ruggiero, Dealer Principal

March 04, 2021

I was greeted professionally and my appointment was on time. My car was ready in the timeframe they gave me. Very courteous and knowledgeable. I recommend this dealership More

by alicat12us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez, Kiara Colon
Mar 05, 2021 -

Bay Ridge Subaru responded

Thank you so much for the excellent review! We are glad you loved our team here and look forward to seeing you again soon at Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

March 04, 2021

had my maintenance and my inspection done. the people were professional and the dealer was clean and safe. they took me on time and the work was done expiditiously. More

by ROEO50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 05, 2021 -

Bay Ridge Subaru responded

Thank you for the 5-star rating! We appreciate it! Sincerely, Tom Ruggiero, Dealer Principal

March 04, 2021

Always impeccable quality and service. Staff is helpful, technicians are friendly. Up front with pricing and specifics. This is our go to spot for maintenance and inspection. More

by A Brooklyner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Mar 05, 2021 -

Bay Ridge Subaru responded

We appreciate the fantastic review! We are happy we could make your experience a positive one! Sincerely, Tom Ruggiero, Dealer Principal

March 03, 2021

Everyone made my experience an easy one, especially Sabina! She was helpful, informative, patient, and has excellent customer services skills. Please let her know how pleased I was. More

by ROW159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Mar 04, 2021 -

Bay Ridge Subaru responded

We are happy to have earned your positive rating, ROW159. I will thank Sabina for her care and services during your visit. Sincerely, Tom Ruggiero, Dealer Principal

March 03, 2021

Anthony made it quick, easy and just an overall great experience. I can’t say the same for some of the other Subaru dealers out there. Bay Ridge Subaru is the way to go! More

by IGONEWMAN
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Grippo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Bay Ridge Subaru responded

Thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Sincerely, Tom Ruggiero, Dealer Principal

March 03, 2021

A problem arose during my service where gasoline was allowed to spill throughout the engine compartment. I only found out because of the overwhelmingly strong fumes I experienced as soon as I drove it a More

by JSWIENER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Bay Ridge Subaru responded

Thank you for sharing your experience. We apologize for the inconvenience and we will be working on our communication and time expectations. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

March 03, 2021

Subaru Legacy 2013 still going strong! Still original brakes and struts! Sales and service always friendly! Thanks Marc Alex Patricia Alicia and everyone! 4 Cylinder Low emissions great fuel efficiency. More

by STEPHENK556
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Mar 04, 2021 -

Bay Ridge Subaru responded

Thank you for your 5 star review! We're glad to have you back again and hope to work with you for many years to come! Sincerely, Tom Ruggiero, Dealer Principal

March 03, 2021

EXCEPTIONAL. Everyone from Marc starting myservice EXCEPTIONAL. Everyone from Marc starting my service before my appointment to the “janitor” (should have taken his name) friendly, professional, eff More

by M.MONICA.SWEENEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Bay Ridge Subaru responded

Thank you for your kind review, M.MONICA.SWEENEY. We'll be sure to share your feedback with Marc. Thank you for choosing Bay Ridge Subaru and we hope to work with you again sometime! Sincerely, Tom Ruggiero, Dealer Principal

March 02, 2021

Professional streamlined service that focused on my wants/ needs and was respectful towards our budget. The whole process was a breeze, and best of all, we got the car we wanted! Staff was kind and pro More

by RANDALL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Mar 02, 2021 -

Bay Ridge Subaru responded

RANDALL, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care. Sincerely, Tom Ruggiero, Dealer Principal

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