Bay Ridge Subaru

Dealership is spot on but Subaru America has not served me well sadly Having to go to my private mechanic to diagnostic the cause of check engine instea Subaru offers a voucher for a new car instead of fix me well sadly Having to go to my private mechanic to diagnostic the cause of check engine instea Subaru offers a voucher for a new car instead of fixing it shameful More

When I recently had my car inspected, the experience was great! The entire staff including Sabina were providing excellent service and honest prices with a smile. great! The entire staff including Sabina were providing excellent service and honest prices with a smile. More

I was in and out within 25 minutes. It was a simple correction of something that suddenly came up on the dashboard. A quick adjustment solved the problem. correction of something that suddenly came up on the dashboard. A quick adjustment solved the problem. More

Entire process was a complete mess Nobody seemed to know what was going on. Called multiple times for status, got poor information. No trust in the testing results due to lack of organization and professio what was going on. Called multiple times for status, got poor information. No trust in the testing results due to lack of organization and professionalism. This poor experience makes the entire experience a complete waste of time and money. More

Upon arrival, I was promptly greeted and checked in by one of the mechanics. He directed me over to Sabina Triunfel, who was very warm, welcoming and very professional. She stayed true to her word. She’s one of the mechanics. He directed me over to Sabina Triunfel, who was very warm, welcoming and very professional. She stayed true to her word. She’s a great hire. Please keep her. More

The service was quick. They took me without an appointment. Work was done in less than two hours! They kept in contact with me till the very end! appointment. Work was done in less than two hours! They kept in contact with me till the very end! More

Everyone at Bay Ridge Subaru has been terrific to work with, and their service department is excellent. This time, I was returning a leased car and getting a new one. Cory Middleton has been working wit with, and their service department is excellent. This time, I was returning a leased car and getting a new one. Cory Middleton has been working with me since last summer to plan this transition and to make sure I got exactly what I wanted. Cory was very helpful, answered all of my questions, took care of all of the details like the insurance, and is delightful to work with. Thanks to Cory and the whole team for such great work. More

Marc is always pleasant and helpful in answering questions and giving advice best dealership ever , now on my second outback new showroom is a plus bright and sunny questions and giving advice best dealership ever , now on my second outback new showroom is a plus bright and sunny More

My sales person Gerald Wactor was helpful, friendly explained everything clearly. He made the entire process very easy. We did everything over the phone and ready for pick up within a few days. Th explained everything clearly. He made the entire process very easy. We did everything over the phone and ready for pick up within a few days. Thank you Gerald and Bay Ridge Subaru. More

Excellent, timely, friendly service.Special thanks to Excellent, timely, friendly service. Special thanks to Marc! The waiting area was too packed considering the virus situation, with mask etiquett Excellent, timely, friendly service. Special thanks to Marc! The waiting area was too packed considering the virus situation, with mask etiquette not enforced. I don't expect staff to play mask-police, but nevertheless I found myself without a safe place to wait and work while my car was being serviced. That said, I'm looking forward to seeing you all again for my next service at ~20k. I'll plan to leave the car and go elsewhere while the work is being done. Thanks! More