Bay Ridge Subaru

they were prompt and explained everything clearly and had a good attitude. It took longer than I had hoped but was satisfied none the less. a good attitude. It took longer than I had hoped but was satisfied none the less. More

Had a very pleasant experience with the express service this week. Sabina was friendly, efficient, smart and easy to work with. After 8 years working with this facility I have zero issues with their serv this week. Sabina was friendly, efficient, smart and easy to work with. After 8 years working with this facility I have zero issues with their service. More

Marc was so friendly and helpful and answered any question I had. The service was super quick and took less time than expected which was great! question I had. The service was super quick and took less time than expected which was great! More

Had an appointment for 1:30 but arrived at 1. Sabina met me at my car and before I got out, she advised that she failed to add the painting for my mirror and that I would have to pay for it. I indicated tha me at my car and before I got out, she advised that she failed to add the painting for my mirror and that I would have to pay for it. I indicated that she told me I would have to to pay for the labor( $140) at this time and that was what I was going to pay. I asked to speak to her supervisor and did so after she went to explain the issue. He came out and asked “what’s the problem “, and I said “you know what it is “ and I do not feel l have to pay for the painting. He then said he would remove the painting charge and work it out later. Note : It took two and half hours to complete the work. More

Gerald was friendly, professional and thorough. He made the entire process of buying a our Forester seamless especially considering I have never purchased a vehicle from a dealership prior to now. Thanks f the entire process of buying a our Forester seamless especially considering I have never purchased a vehicle from a dealership prior to now. Thanks for all the help! More

Love my Subaru dealership 😊 stop asking for more words Love my Subaru dealership 😊 stop asking for more words / sometimes enough is said with a few. You are creating a disincentive to participate in Love my Subaru dealership 😊 stop asking for more words / sometimes enough is said with a few. You are creating a disincentive to participate in future surveys More

As always, fair and timely, lovely coffee and snacks. Everyone extremely pleasant. Comfy chairs. Mask compliant. He said two hours and indeed it was almost exactly two hours! Everyone extremely pleasant. Comfy chairs. Mask compliant. He said two hours and indeed it was almost exactly two hours! More

Like most dealerships, the wait time for service is a bit too long and the waiting room was too crowded for pandemic conditions. They should book fewer appointments to reduce wait time and crowding. too long and the waiting room was too crowded for pandemic conditions. They should book fewer appointments to reduce wait time and crowding. More

Andre made buying my first car an incredibly easy experience. He was incredibly honest about everything about the car and helped me find what I wanted. I would highly recommend working with him to an experience. He was incredibly honest about everything about the car and helped me find what I wanted. I would highly recommend working with him to anyone. More