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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

February 23, 2021

we are very satisfied with Corey and the staff. No surprises when we showed up to sign the docs and pick up the car. It also did not take long. More

by TAUBSTUART
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cornelius Middleton
Feb 24, 2021 -

Bay Ridge Subaru responded

TAUBSTUART, thank you for the positive feedback. It is great to know that your experience with us went well and that Corey was pleasant and friendly. We value you as a customer and hope to see you again soon! Sincerely, Tom Ruggiero, Dealer Principal

February 23, 2021

Fast, efficient, and everyone could not have been more polite and professional. Great experience! Why do I need 25 words? I have nothing else to say. More

by nothankyou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kiara Colon
Feb 24, 2021 -

Bay Ridge Subaru responded

Thank you for the positive review and rating! We are happy to know that you had a good sales experience with us. We appreciate your business and look forward to working with you again. Sincerely, Tom Ruggiero, Dealer Principal

February 23, 2021

I've been to many Subaru dealerships over the years and lucky to have Bay Ridge Subaru in Brooklyn. It's now about 10 years that I've been visiting this service center and always stellar service!!! Really. More

by BKLYN0526
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Bay Ridge Subaru responded

We appreciate your feedback and will be sure to pass this along to our team. Sincerely, Tom Ruggiero, Dealer Principal

February 23, 2021

Not only am I happy with my new Subaru Crosstrek and it’s performance but their service department is also top notch! The staff were friendly and knowledgeable! More

by IV.LOPEZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrea Gerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review, IV.LOPEZ! We appreciate you taking the time to share. Please come see us again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 23, 2021

Great experience! Salesman made it really easy and pleasant throughout. This is the 3rd Outback we drove out of Bay Ridge Subaru over the years and this was the best! More

by RICKYWESTHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank (?). Showed us all the new gadgets in the car...GREAT ??, Cornelius Middleton
Feb 24, 2021 -

Bay Ridge Subaru responded

Congratulations and thank you! We appreciate the thoughtful review. Thank you for choosing us. We hope to see you again in the near future! Sincerely, Tom Ruggiero, Dealer Principal

February 23, 2021

Everyone who works here is friendly, efficient, and knowledgeable. Marc in particular is extremely helpful, sensitive to my schedule, and tries to make the experience as painless as possible. More

by TOMANDBETHPARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Bay Ridge Subaru responded

TOMANDBETHPARKER, thank you very much for recognizing our top-notch service. Have a great day. Sincerely, Tom Ruggiero, Dealer Principal

February 21, 2021

Great service and convenience. Professional team. I came in for a six month service and was promptly met. They showed me to the waiting room which was spacious and relaxing. A short while later they had my More

by jason.d.summers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Feb 22, 2021 -

Bay Ridge Subaru responded

Thanks for the great review, jason.d.summers! We're thrilled to hear how smoothly your experience went with us! Sincerely, Tom Ruggiero, Dealer Principal

February 19, 2021

Good support on scheduling and a change. On-time into the shop. All as needed. Given a recommendation to skip one action which made sense to me. Waiting area generous for distancing. Nice experience. More

by mbrenner0430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Feb 19, 2021 -

Bay Ridge Subaru responded

mbrenner0430, Thank you for sharing your service feedback with us. We are glad to know that you enjoyed our services and hope to work with you again down the road. Sincerely, Tom Ruggiero, Dealer Principal

February 19, 2021

I was in and out in an hour. The snowy day was an optimal time for terrific service and all ran smoothly despite the weather. More

by SANTOSPIRITORESTORATION
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Feb 19, 2021 -

Bay Ridge Subaru responded

SANTOSPIRITORESTORATION, your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care! Sincerely, Tom Ruggiero, Dealer Principal

February 18, 2021

We were greeted by Andre the minute we pulled up to the dealership. He showed us to the show room and waiting area so we can take a look around while everything was being processed. Andre was very welcomin More

by Nick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre, Roy & Frank
Feb 19, 2021 -

Bay Ridge Subaru responded

Nick, It's a tremendous feeling to know that you enjoyed our staff and services here at Bay Ridge Subaru; especially with Andre, Roy & Frank. Thank you for the five star review and congratulations on your new Subaru Ascent! Sincerely, Tom Ruggiero, Dealer Principal

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