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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

February 18, 2021

I have nothing but the highest praise both for the 2019 Forester that I bought and for the service department. The car is terrific and the People in the service dept are helpful, friendly and efficient. F More

by JWALSH8503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Feb 19, 2021 -

Bay Ridge Subaru responded

JWALSH8503, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Thank you for choosing Bay Ridge Subaru. Sincerely, Tom Ruggiero, Dealer Principal

February 18, 2021

Went for service, quoted price for repair, they didn't have parts, had to come back when they did. Then told I needed more parts they didn't have could leave car. Told loaner car costs 50 dollars a day. P More

by JAKARMIKLE
Customer Service
Recommend Dealer
No
Employees Worked With
Marc D'Ottavio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Bay Ridge Subaru responded

JAKARMIKLE, thank you for sharing your experience. We apologize for the inconvenience and we will be working on our communication and time expectations. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Sincerely, Tom Ruggiero, Dealer Principal

February 18, 2021

I had a very good experience leasing a Subaru Forester from Bay Ridge Subaru. Andre was particularly helpful, especially answering questions before coming into the dealership. We'd recommend to others loo More

by zb
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Marconi
Feb 19, 2021 -

Bay Ridge Subaru responded

I am delighted to thank Andre for his care and service. If you need any further assistance please give us a call; we're here to help! Sincerely, Tom Ruggiero, Dealer Principal

February 18, 2021

We were greeted with a smile immediately as we arrived. The technician told us it would take 2 hours and that is exactly how long it took. The waiting area is very comfortable with TVs, coffee and snacks More

by JENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Feb 19, 2021 -

Bay Ridge Subaru responded

Thank you for the great review, Jenn! We are happy to hear that you left our dealership satisfied. We look forward to working with you again! Sincerely, Tom Ruggiero, Dealer Principal

February 17, 2021

I had a very pleasant experience yesterday! Exceptional customer service and communication. I will highly recommend Bay Ridge Subaru to family and friends. I look forward to returning! More

by Lbh
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez, Kiara Colon
Feb 18, 2021 -

Bay Ridge Subaru responded

Thank you for the great review! We are happy to know that you enjoyed your visit with us. Please let us know if there is anything else we can help you with. We look forward to your next visit! Sincerely, Tom Ruggiero, Dealer Principal

February 17, 2021

Quick service and they noticed i needed my inspection soon and did it for me there. didn’t charge the diagnosis fee after i indicated that my battery was definitely having issues. They said it would take More

by ALYRSINGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Bay Ridge Subaru responded

Your feedback is greatly appreciated, ALYRSINGER. We are happy you found your service experience a delightful one. Thank you for choosing Bay Ridge Subaru & we hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 16, 2021

My last visit at Subaru was great. They got me in and out within a half hour or so. They changed a sensor for the rear hatch that I had a slight problem with. Service dept. Is on que here from the time you p More

by GIGZ218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Bay Ridge Subaru responded

GIGZ218, thank you for always choosing us when you have auto needs. It is always a pleasure to work with you. Sincerely, Tom Ruggiero, Dealer Principal

February 16, 2021

Great place recently remodeled. Great service. Friendly and reliable. Squeezed me in at the last minute. Did the recall and checked out maintenance points. Very professional More

by SCHARYE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Bay Ridge Subaru responded

Thanks for such a delightful review. We truly appreciate it and hope to work with you again, SCHARYE. Sincerely, Tom Ruggiero, Dealer Principal

February 16, 2021

Annastacia was friendly and courteous in setting up my appointment over the phone. I was impressed by Chris Malone, salesman who sold me my first Suburu last year. Surprised that he still remembers me a More

by LAURIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Bay Ridge Subaru responded

LAURIE, thank you for the wonderful feedback. I am happy to know that you've enjoyed our staff and services. Please come visit us again. Sincerely, Tom Ruggiero, Dealer Principal

February 16, 2021

Very good, experienced, friendly, comfortable, Thank you Cory for helping to buy such a special car. We left the Subaru office with a great satisfaction. More

by LYUBAVINNA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cornelius Middleton
Feb 17, 2021 -

Bay Ridge Subaru responded

We are happy to have earned your positive rating, LYUBAVINNA. Thank you for shopping at Bay Ridge Subaru! Sincerely, Tom Ruggiero, Dealer Principal

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