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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

February 16, 2021

Took me in last minute on a very busy weekend day to fix my emergency and got it done same day! Flexible, communicative, responsive, professional, thank you! More

by danielmpollock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Feb 16, 2021 -

Bay Ridge Subaru responded

danielmpollock, Your positive review is greatly appreciated. Our top priority is our customers and making sure they leave our dealership satisfied. We are lucky to have an outstanding team. Sincerely, Tom Ruggiero, Dealer Principal

February 13, 2021

The team at Bay Ridge Subaru are always awesome. Every one is friendly and helpful whenever I take my crosstreck in for service. They do a very good job and always address my husband an I by name. More

by VERN5418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Teti, Sabina Triunfel
Feb 15, 2021 -

Bay Ridge Subaru responded

Thank you for the 5 star review, VERN5418! We are happy to know that you had a good experience with us. We value your business! Sincerely, Tom Ruggiero, Dealer Principal

February 12, 2021

Pleasant and professional service with everyone we came in contact with. Job completed in a short time. We have always been happy with our Subaru encounters. Thank you to the person who corrected the p More

by CELESTEEVANS11229
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Feb 12, 2021 -

Bay Ridge Subaru responded

CELESTEEVANS11229, thank you for rating us 5-stars. It's good to know he made your service experience a positive one! Sincerely, Tom Ruggiero, Dealer Principal

February 12, 2021

As always, Bay Ridge Subaru made it super easy to get my service done. I dropped it off at 730 and it was ready by 1030. Marc made it easy to know what needed to be done and why. Thank you guys! More

by GMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Bay Ridge Subaru responded

Thank you, GM.MUZIO, for the wonderful review. Please come and visit Bay Ridge Subaru again. Sincerely, Tom Ruggiero, Dealer Principal

February 12, 2021

I have been coming to this dealership since 2014. I am happy with their service. I will continue to use their services and recommend them. More

by JasonG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Feb 12, 2021 -

Bay Ridge Subaru responded

We appreciate the excellent review and loyalty, Jason! Let us know if there is anything else we can help you with. We look forward to working with you again! Sincerely, Tom Ruggiero, Dealer Principal

February 11, 2021

We had a nice experience buying our new Outback at Bay Ridge. Gerald was very patient and not pushy, and answered all of our questions. We compared countless other dealerships, but Bay Ridge had the best More

by Timusan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, Frank
Feb 11, 2021 -

Bay Ridge Subaru responded

Thank you for your 5-star review, Timusan. We're so glad that Gerald was able to help you with your new Outback! We wish you many happy miles with your new Subaru! Sincerely, Tom Ruggiero, Dealer Principal

February 10, 2021

took way too long because they spilled oil on the engine, after suggesting an oil change, which i really didn't come to the service center for. So now my car smells from oil, even though they seemingly got More

by meglmt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Sabina Triunfel
Feb 15, 2021 -

Bay Ridge Subaru responded

meglmt, we’re sorry for any inconvenience we may have caused you. It is always our #1 goal to satisfy our customers, and I appreciate that you took the time to write to us. Thank you for your patience and we hope to see you again in the future. Sincerely, Tom Ruggiero, Dealer Principal

February 10, 2021

We purchased a new Forester and Charlie was terrific in guiding us through the options. The car is terrific and better than advertised. We are very impressed with Charlie’s knowledge.of the vehicle and a More

by BERT
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Bay Ridge Subaru responded

Hi Bert, thank you so much for the amazing feedback! We're glad to hear Charlie and Roy have done a terrific job assisting you with your new Forester. Congratulations and we hope you enjoy it for many years to come! Tom Ruggiero, Dealer Principal

February 10, 2021

Glad to be informed that there was no issues with my vehicle and be rest assured that we will be back for service should any other issue arises More

by PATGAY111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Bay Ridge Subaru responded

PATGAY111, thanks for the kind words. We're glad to hear that we have given you exceptional service. We appreciate your business and hope to see you again. - Tom Ruggiero, Dealer Principal

February 10, 2021

The process of buying the car was so easy thanks to Andre and the rest of the team. I will recommend them for sure ..thanks More

by WB1966
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Bay Ridge Subaru responded

Thank you for the perfect rating and review. We're elated that Andre and our team have earned your recommendation and hope we can be of service again soon. Best- Tom Ruggiero, Dealer Principal

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