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Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
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1819 Cropsey Ave

Brooklyn, NY

11214

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Showing 3,372 reviews

February 07, 2021

Keep up the good work in sales & service. The reason I travel from JFK are to Brooklyn is because of their customer services. Helping my daughter & sister buying their Subaru brought me back for my Subaru More

by S-Lightb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Bay Ridge Subaru responded

S-Lightb, I am glad that you find Bay Ridge Subaru great as a whole. Thank you for your five-star rating and for giving us your recommendation. We hope to see you again soon. Sincerely, Tom Ruggiero, Dealer Principal

February 06, 2021

well organized clean comfortable and quick with quotes and estimates. were able to maintain a safe and clean environment. Waiting room was comfortable and a big upgrade from previous waiting room. More

by AWINFREY164
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Bay Ridge Subaru responded

Hi AWINFREY164, I am happy that you found your experience with us to be a comfortable one. Thank you and please come visit us again soon! Best, Tom Ruggiero, Dealer Principal

February 06, 2021

Checkin went smoothly. After waiting awhile I was told the check engine light was due to the fact I needed a new alternator which was not in stock for my 2004 Forester. I left the car overnight and return More

by BRENDYGIRL71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Feb 08, 2021 -

Bay Ridge Subaru responded

BRENDYGIRL71, thank you for the positive review and rating! We truly appreciate your business and feedback. Please give us a call if you are still having issues with your clock. Best- Tom Ruggiero, Dealer Principal

February 05, 2021

Great experience! Gerald and the team took great care of us from start to finish. No pushy sales tactics, just a straightforward transaction. Would definitely return and recommend to friends. More

by CHIPKLOSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Bay Ridge Subaru responded

CHIPKLOSE, we appreciate the 5-star review for Gerald! Thanks for coming in. We are pleased to hear you had a great experience at Bay Ridge Subaru. We hope to see you again soon. Tom Ruggiero, Dealer Principal

February 05, 2021

Sabina was great! Very professional and the loaner car was clean and prompt. I would definitely recommend the dealership to others and will be back! More

by GC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Feb 05, 2021 -

Bay Ridge Subaru responded

GC, we are so glad to hear that! Thank you for your business and please let us know if you need any further assistance. Sincerely, Tom Ruggiero, Dealer Principal

February 05, 2021

As always Marc is a wonderful person to work with on any issues or problems with my subaru's . I didn't have a long wait and I enjoyed the hot chocolate while doing so. More

by OOPAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Bay Ridge Subaru responded

It's always great to hear such positive feedback for Marc. We're so glad to have you as part of the Bay Ridge Subaru Family and look forward to serving you again soon. Tom Ruggiero, Dealer Principal

February 04, 2021

Very nice and clean dealership. All the employees were nice, even the techs. My car was in and out with no issues and even advised me of possible work it may need in the future. More

by Crosstrek123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Technicians
Feb 05, 2021 -

Bay Ridge Subaru responded

Crosstrek123, thank you for the 5-star review! We appreciate you sharing the positive feedback! Please come see us again for all of your future vehicle needs. - Tom Ruggiero, Dealer Principal

February 03, 2021

Always a good experience coming here. I didnt have a long wait and I had a great cup of coffee while waiting. I'm very pleased with there service dept. More

by GIGZ218
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Bay Ridge Subaru responded

GIGZ218, thank you for rating us 5 stars. We appreciate your business and hope to work with you again in the future! Sincerely, Tom Ruggiero, Dealer Principal

February 03, 2021

Seamless process. Everyone I dealt with was so kind and patient. Even after I drove off, Gerald was super helpful and followed-up. Oh, and I love my car! Excellent experience all around. More

by LARA.LONGO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerald Wactor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Bay Ridge Subaru responded

Thank you for taking the time to leave us a positive review. We're very glad that Gerald and the rest of our team were able to help you find a car you love! We wish you many happy miles in your new vehicle! Sincerely, Tom Ruggiero, Dealer Principal

February 03, 2021

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by PANCERNY39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sabina Triunfel
Feb 03, 2021 -

Bay Ridge Subaru responded

Thank you for your five-star review, PANCERNY39! We truly appreciate it! Tom Ruggiero, Dealer Principal

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