Back

Bay Ridge Subaru

Brooklyn, NY

4.7
3,372 Reviews
Bay Ridge Subaru offers many automotive products and services to our Brooklyn area customers. From quality new Subaru vehicles to used cars, we know anyone looking for a vehicle in Brooklyn will likely find what they want at our dealership. We carry a comprehensive line of Subaru vehicles, including the Legacy, Outback, Impreza, BRZ, Forester, Crosstrek and WRX making us the best choice as Your Exclusive Brooklyn Subaru Dealership.
Contact Dealership

1819 Cropsey Ave

Brooklyn, NY

11214

Directions

By Type

Showing 3,372 reviews

January 27, 2021

It's always a pleasure to visit Bay Ridge Subaru, for service to sales everyone is friendly & professional. Text updates are a great way to communicate. Thank you! More

by ISAKTINER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Bay Ridge Subaru responded

Thank you for the positive rating and review! We are happy to know that you had a great experience with us and to know that our team was friendly and professional. We appreciate your business and look forward to your next visit! Best, Tom Ruggiero, Dealer Principal

January 26, 2021

My Subaru let me know it was time for service. I liked the scheduling experience. Simple text message reminders, then when I got to the dealership: Fast, efficient, COVID safe! More

by Dean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez, Kiara Colon
Jan 26, 2021 -

Bay Ridge Subaru responded

We're happy to help you with all of your service needs and appreciate the 5-Star rating, Dean. If you need any further assistance with anything, please contact us, we're glad to help. Sincerely, Tom Ruggiero, Dealer Principal

January 26, 2021

great services, no complaints. went there got my recall down and left right away. they check my car to see if anything is wrong and surprised to find nothing. More

by slim94550
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2021 -

Bay Ridge Subaru responded

Thank you for trusting us with your recall, slim94550! It's been a pleasure assisting you and we look forward to any future visits. Best- Tom Ruggiero, Dealer Principal

January 26, 2021

close to home and price was fair. The 2021 outback is so much quieter the the 2013 outback that I had. This is my 3rd Subaru its a very safe car. More

by GAROTH123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Arzuza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Bay Ridge Subaru responded

Congratulations on your new Outback, GAROTH123! It has truly been fantastic helping you with all of your vehicle needs. Thanks for the 5-Star rating. If you need any further assistance with anything, please contact us, we're glad to help. Sincerely, Tom Ruggiero, Dealer Principal

January 25, 2021

Appointment was readily available.and service was good. Great customer service. Thank you, Looking forward to my next service, stay safe. I will refer friends to Subaru for service as well as the More

by prpdor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Jan 25, 2021 -

Bay Ridge Subaru responded

We're happy to help you with all of your service needs and appreciate the 5-Star rating. If you need any further assistance with anything, please contact us, we're glad to help. Sincerely, Tom Ruggiero, Dealer Principal

January 25, 2021

Everyone was very helpful. I didn’t feel pressured. It was the best experience I’ve had leasing a car. I felt very comfortable with everyone I worked with and after I leased the car they explained all of More

by MAUREEN.MURPHY914
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Malinov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank, Cornelius Middleton
Jan 25, 2021 -

Bay Ridge Subaru responded

Thanks, Maureen, and congratulations on your new lease. We can't thank you enough for your feedback and the 5-Star rating. If there is anything else we can assist with, please let us know. Sincerely, Tom Ruggiero, Dealer Principal

January 25, 2021

Everyone was extremely helpful. My only complaint (that you can’t do much about is that your other customers in the waiting room were no really following Covid protocols. More

by changing.light235
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiara Colon
Jan 25, 2021 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru. It has been a pleasure assisting you with your vehicle needs. We hope that the lack of judgment and disregard that some of our other customers may have displayed does deter you from choosing us again in the future. Sincerely, Tom Ruggiero, Dealer Principal

January 25, 2021

Even during the pandemic, everyone was professional, kind and efficient. Kayla repeated everything that I brought my car in for, she asked if I needed anything and showed me the lounge all while prepping the More

by BRANDYELIZABETH2527
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla Rodriguez
Jan 25, 2021 -

Bay Ridge Subaru responded

Thank you for choosing Bay Ridge Subaru to handle all of your car needs. We appreciate your positive feedback for Kayla and 5-star rating. Until next time, stay safe and be well. Sincerely, Tom Ruggiero, Dealer Principal

January 25, 2021

Bay Ridge Subaru is friendly, thorough, and helpful, and got my service appointment done quickly and safely. It was free, because it was my first service appointment after buying a car from here 6 months ag More

by ANDREA2ALLEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patricia Schumacher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alicia Sena, Kayla Rodriguez, Sabina Triunfel, Kiara Colon
Jan 25, 2021 -

Bay Ridge Subaru responded

Andrea, I am glad our team was able to assist you with friendly, thorough, and helpful service. We look forward to your next visit. Have a wonderful day. Best, Tom Ruggiero, Dealer Principal

January 25, 2021

Excellent service by a great team, every time! Marc is the best! Because you won't accept my less than 25 word minimum, shame on you. Remember, your customer is doing you a favor by responding . I call More

by MICHAELB152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc D'Ottavio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Bay Ridge Subaru responded

We truly appreciate your feedback and understand your frustration with the minimum word requirement, however, Dealerrater sets the parameters and we have no way of changing it, even though we would love to. Thank you for choosing Bay Ridge Subaru for all of your vehicle needs. Marc and our team are always here to help, should you need anything further assistance. Tom Ruggiero, Dealer Principal

...
124
...